Can I still make a claim if the police didn’t write a full report and only took notes? — Durham, NC

Woman looking tired next to bills

Can I still make a claim if the police didn’t write a full report and only took notes? — Durham, NC

Short Answer

Yes. In North Carolina, you can still make an injury claim even if the officer did not complete a full crash report and only took notes. A police report can help, but it is not required to start a claim or prove what happened. When the paperwork is limited, the focus shifts to other evidence—photos, witness information, vehicle damage documentation, and medical records that connect your symptoms to the collision.

What Must Be Shown Under North Carolina Law

Most parking-lot collision injury claims are based on negligence. That means you generally need to show the other driver failed to use reasonable care and that their mistake caused your injuries and losses.

Key Requirements

  • Duty: Drivers must use reasonable care, including keeping a proper lookout and backing up safely.
  • Breach: The other driver did something unsafe (for example, backing without checking that the path was clear).
  • Causation: The collision caused your symptoms or made a prior condition worse (aggravation can still be compensable, but it must be supported by records).
  • Damages: You had losses such as medical bills, out-of-pocket costs, pain and suffering, or other impacts (even if you did not miss work).

Evidence That Commonly Helps

A “full report” is just one type of evidence. When the officer only took notes or the report is brief, these items often matter more:

  • Documents: Any incident card, call-for-service record, exchange-of-information sheet, or short-form crash paperwork; photos of vehicle positions; repair estimates/invoices; and any written communications about what happened.
  • People: Independent witnesses (employees, customers, bystanders). A useful statement usually includes what they saw, where they were standing, and why they could see it clearly.
  • Data: Time-stamped photos/videos, surveillance video (if it exists), and a consistent timeline of symptoms and care.

One practical point: even when a crash report exists, it can be incomplete or contain mistakes. Insurers and lawyers typically treat it as a starting point, not the whole case.

Common Defenses & Pitfalls

  • “No report means it didn’t happen”: That is not the legal rule, but limited documentation can make the claim more disputed—so you usually need stronger supporting evidence.
  • Contributory negligence (North Carolina): North Carolina generally follows a strict rule that if the injured person is found even slightly at fault, recovery can be barred. In a parking-lot backing crash, insurers sometimes argue the other driver had the right-of-way or that you could have avoided the impact. Evidence that shows your vehicle was where it should have been can matter.
  • Delay in medical documentation: Waiting to get evaluated can give the insurer room to argue your neck symptoms came from something else. This is especially important when there is a pre-existing neck condition, because the claim often turns on what changed after the collision and how that change is documented.
  • Inconsistent descriptions: Small differences in how the crash or symptoms are described (to the officer, adjuster, or providers) can be used to challenge credibility.

How This Applies

Apply to the facts provided: A parking-lot collision where another driver backed into your vehicle can still support a claim even if the officer only took notes. Because you report ongoing neck pain and an aggravation of prior disc issues, the most important next evidence is usually (1) documentation of how the impact happened (photos, witness info, any available video) and (2) medical records that clearly tie your post-crash symptoms to the incident and explain the aggravation. Medicaid coverage does not prevent a claim, but it can create reimbursement issues later that should be handled carefully.

What the Statutes Say (Optional)

Conclusion

You can still pursue a North Carolina injury claim even if the police did not prepare a detailed crash report. The key is building proof another way—photos, witness information, vehicle damage documentation, and medical records that connect your neck symptoms to the collision (including any aggravation of a prior condition). One practical next step is to gather and save every piece of documentation you already have (photos, texts/emails, repair paperwork, and any officer paperwork) and speak with a licensed North Carolina personal injury attorney about how to present the claim.

Talk to a Personal Injury Attorney in Durham

If the issue involves injuries, insurance questions, or a potential deadline, speaking with a licensed North Carolina attorney can help clarify options and timelines. Call 919-313-2737 to discuss what happened and what steps may make sense next.

Disclaimer: This article provides general information about North Carolina personal injury law based on the single question stated above. It is not legal advice and does not create an attorney-client relationship. It also is not medical advice. Laws, procedures, and local practice can change and may vary by county. If there may be a deadline, act promptly and speak with a licensed North Carolina attorney.

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