Short Answer

Yes. In North Carolina, an insurance company contacting you or even making an early settlement offer does not, by itself, stop you from pursuing an injury claim. The biggest turning point is whether you have accepted the offer and signed a written release—because that can end your right to seek more money later. Also, you still must file any lawsuit before the statute of limitations runs (often three years for personal injury).

Understanding the Problem

In North Carolina, can you keep pursuing a personal injury claim after an insurance adjuster has contacted you or offered you money, even if you have not hired a lawyer yet? This question matters because early calls and quick offers can feel like the “official” end of the situation, when the real legal trigger is usually whether you agreed to settle and gave up rights in writing. Here, one key fact is that you were contacted after a car accident about a potential injury claim.

Apply the Law

Under North Carolina law, an injury claim generally remains available after an insurer contacts you or makes an offer. The claim usually ends only when you enter a binding settlement (most often by signing a release) or when the legal deadline to sue expires. For many car-accident injury cases, the lawsuit deadline is typically three years from when the injury becomes apparent or should reasonably have become apparent, but deadlines can vary depending on the type of claim and defendant.

Key Requirements

• Unresolved claim (no final settlement): A phone call, a “we’re investigating” letter, or a proposed check usually does not end your claim. A signed release (or other clear settlement agreement) is what commonly closes it.
• Watch what you sign: Settlement paperwork often includes a release of claims. Once signed, it may waive your right to seek additional compensation for the same crash—even if symptoms worsen later.
• Meet the lawsuit deadline: If negotiations stall, you generally must file a lawsuit in time. In many personal injury cases, that deadline is three years.
• Be careful with statements and authorizations: Adjusters may request a recorded statement or broad medical authorizations. What you provide can affect how the claim is evaluated and defended.
• Confirm who the insurer represents: The other driver’s insurer is not your insurer. Their goal is usually to resolve the claim for as little as reasonably possible.

What the Statutes Say

• N.C. Gen. Stat. § 1-52 (Three years; includes many personal injury claims) - Commonly provides a three-year limitations period for many negligence-based injury claims.
• N.C. Gen. Stat. § 1-53 (Two years; includes wrongful death) - Sets a two-year limitations period for wrongful death claims.

Analysis

Apply the Rule to the Facts: Because you were contacted about a potential car-accident injury claim, an insurer’s outreach or an early offer does not automatically prevent you from pursuing the claim. The key questions are (1) whether you have already agreed to a final settlement and signed a release, and (2) whether you are still within the time allowed to file suit if negotiations do not resolve the case. If you have not signed anything and the deadline has not passed, you can usually continue investigating, treating, and negotiating.

Process & Timing

1. Who files: Usually the injured person (plaintiff). Where: North Carolina state court (typically the county where the crash happened or where the defendant lives). What: A civil complaint and summons (filed with the Clerk of Superior Court). When: Often within three years for many injury claims, but confirm the correct deadline for your specific situation.
2. Before filing: Many claims start with an insurance claim, exchanging information, and documenting injuries and treatment. Settlement talks can happen at any point, but they do not pause the statute of limitations unless a specific legal rule applies.
3. Resolution: The case ends either by a written settlement (commonly including a release) or by a court judgment after litigation.

Exceptions & Pitfalls

• Signing a release too early: If you sign a release in exchange for a check, you may give up the right to pursue more compensation later for the same crash.
• Missing the deadline while negotiating: Ongoing settlement discussions do not automatically extend the statute of limitations. If you wait too long, the insurer can stop negotiating and rely on the deadline as a defense.
• Recorded statements and broad medical authorizations: These requests can create disputes about fault, prior conditions, or the seriousness of injuries. You can ask questions, limit what you provide, and get advice before responding.
• Confusing “contact” with “claim filed”: Reporting a claim to an insurer is not the same as filing a lawsuit. If the case needs litigation, you must file in the proper court and serve the defendant correctly.

Conclusion

In North Carolina, you can usually still pursue an injury claim even after an insurance company contacts you or offers a settlement. The claim typically remains open unless you accept the offer and sign a release, and you must still act before the statute of limitations expires (often three years for many personal injury claims). A practical next step is to confirm the accident date and calculate the filing deadline so you do not lose leverage while negotiations continue.

Talk to a Personal Injury Attorney

If you’re dealing with an insurance company call or an early settlement offer after a North Carolina car accident, an attorney can help you understand what the paperwork really means, what information you should (and should not) provide, and how to protect your deadlines while the claim is evaluated. Reach out today.

Disclaimer: This article provides general information about North Carolina law based on the single question stated above. It is not legal advice for your specific situation and does not create an attorney-client relationship. Laws, procedures, and local practice can change and may vary by county. If you have a deadline, act promptly and speak with a licensed North Carolina attorney.