What Steps Does a Personal Injury Law Firm Take After You Retain Them for Your NC Car Accident Case?
FAQ: What Steps Does a Personal Injury Law Firm Take After You Retain Them for Your NC Car Accident Case?
Once you hire a law firm to handle your North Carolina car accident claim, the team moves quickly to protect your rights and build evidence. First, the firm opens your file and assigns a claims handler to gather your medical bills, treatment records and wage‐loss documentation. Under North Carolina’s statute of limitations (N.C. Gen. Stat. § 1-52), evidence must be preserved and demands must meet strict timing requirements.
Next, the firm sends a formal notice of representation to the at‐fault driver’s insurer. This stops insurers from contacting you directly and ensures communication goes through your legal team. Your firm then orders medical records, bills and accident reports, reviews them for accuracy and organizes them chronologically. They may consult with medical providers to clarify treatment and projections for any future care.
After completing the investigation, your attorney and support staff draft a demand package. This contains a statement of facts, liability evidence, itemized damages and supporting records. When the insurer responds, your firm reviews any settlement offers against your expected recovery. If negotiations stall, the firm prepares to file suit in the proper county court before the two‐year deadline.
Open your case file and assign a claims coordinator
Negotiate with adjusters or prepare for lawsuit filing
If you’d rather focus on your recovery than navigate these steps alone, reach out to Wallace Pierce Law. Our attorneys can handle every aspect of your claim. Email us at intake@wallacepierce.com or call (919) 313-2729.
FAQ: How Can I Maintain Effective Communication with My Personal Injury Law Firm During My NC Car Accident Claim?
Clear, timely communication keeps your claim on track and helps you avoid missed deadlines. Start by giving your law firm your best phone number and email address. If you upgrade devices or change numbers, notify your attorney’s office immediately. Use the secure client portal if one is available to upload documents, review updates and send messages without delay.
When your assigned attorney is out of the office, the firm’s support staff will handle urgent needs and pass along messages. Answer calls from unknown numbers in case they are from a paralegal or medical provider. If you miss a call, check voicemail and return the call within 24 hours. Keeping a simple communication log—note dates, times, names and topics—helps you track progress and ensures no question goes unanswered.
In North Carolina, insurers must respond to recorded statements, medical authorizations and settlement negotiations within set timeframes. Your cooperation in providing forms, records and updates ensures the firm meets these deadlines. If you have difficulty receiving texts or emails, request fax or mail service instead. Remember, every contact you miss can delay treatment approval or settlement offers.
Share updated phone, email and mailing addresses
Use the client portal or secure file upload
Return missed calls and voicemails within 24 hours
Log every communication with date, time and topic
Provide authorizations and records promptly
Ask for alternate contact methods if needed
Want to avoid missed calls and lost documents? Let Wallace Pierce Law manage the details. Contact us at intake@wallacepierce.com or call (919) 313-2729.
