Can I recover for pain and suffering as well as medical expenses in my claim against the store?

Woman looking tired next to bills

Can I recover for pain and suffering as well as medical expenses in my claim against the store? - North Carolina

Short Answer

Yes. In North Carolina, an injured person can pursue both economic damages (like medical expenses) and non-economic damages (like pain and suffering) if the store’s negligence caused the injury. At trial, proof of past medical expenses is generally limited to the amounts actually paid or necessary to satisfy the bills, not the full amounts initially charged. Timing, documentation, and fault issues can affect your recovery.

Understanding the Problem

You want to know whether, in North Carolina, you can recover both pain and suffering and medical expenses from a store after an incident. You reported headaches and blurred vision afterward and are awaiting a Medicaid-scheduled specialist visit. This question sits in personal injury law and focuses on what damages are available and how evidence of medical bills works.

Apply the Law

North Carolina law allows an injured person to recover economic losses (such as medical expenses) and non-economic losses (such as pain and suffering) when they prove the store was negligent and that the negligence caused their injury. Personal injury claims are filed in the state trial courts, and most claims must be filed within three years from the date of injury. Evidence rules limit what juries can hear about the amount of past medical bills.

Key Requirements

  • Negligence by the store: Show the store failed to use reasonable care (for example, in maintaining safe premises) and owed you a duty as a customer.
  • Causation: Connect the store’s conduct to your headaches and blurred vision with medical documentation.
  • Damages: Document medical treatment and costs; describe pain, limitations, and how symptoms affect daily life.
  • Medical bill evidence rule: Past medical expense proof at trial is generally limited to amounts paid or necessary to satisfy the bills, not the gross charges.
  • No contributory negligence: If you were even slightly at fault, North Carolina’s contributory negligence rule can bar recovery.

What the Statutes Say

Analysis

Apply the Rule to the Facts: Your headaches and blurred vision are compensable harms if medical records link them to the store’s negligence. You can claim pain and suffering for those symptoms and recover medical expenses for evaluation and treatment. If Medicaid pays for care, a lien will likely apply, and trial evidence of past bills is generally limited to amounts paid or needed to pay the balances. Avoid actions that could suggest you share fault, because contributory negligence can bar recovery.

Process & Timing

  1. Who files: The injured person. Where: File a civil complaint with the Clerk of Superior Court in the county where the incident occurred or where the defendant can be served. What: Complaint, Civil Summons, and a Civil Action Cover Sheet (standard AOC forms available on nccourts.gov). When: File before the three-year statute of limitations runs from the injury date.
  2. Serve the store with the summons and complaint, typically by sheriff under Rule 4. The defendant generally has 30 days to answer after service. Settlement negotiations or mediation may occur during this period or after initial discovery; timeframes can vary by county.
  3. If the case settles, you’ll sign a release, and any liens (like Medicaid) are addressed from the proceeds. If not, the case proceeds to trial for a verdict and judgment on liability and damages.

Exceptions & Pitfalls

  • Contributory negligence can bar recovery entirely; be careful with statements that suggest you were partly at fault.
  • Gaps in treatment or missed appointments can undermine causation; if scheduling is delayed by Medicaid, keep records showing you followed referral timelines.
  • Rule 414 may reduce what a jury can hear about past medical bills; ensure you gather proof of amounts actually paid or owed.
  • Medicaid and other payers often have statutory liens; plan to resolve them from any settlement or judgment to avoid delays in disbursement.
  • Do not delay—if you miss the filing deadline, your claim is likely barred.

Conclusion

In North Carolina, you can seek both medical expenses and pain and suffering if a store’s negligence caused your injury and you can prove causation and damages. At trial, past medical bills are generally limited to amounts paid or necessary to satisfy the charges. To protect your rights, gather your records and file a complaint with the Clerk of Superior Court before the three-year deadline.

Talk to a Personal Injury Attorney

If you're dealing with injuries from a store incident and need to understand what damages you can pursue and how evidence rules affect your bills, our firm has experienced attorneys who can help you understand your options and timelines. Call us today at 919-341-7055.

Disclaimer: This article provides general information about North Carolina law based on the single question stated above. It is not legal advice for your specific situation and does not create an attorney-client relationship. Laws, procedures, and local practice can change and may vary by county. If you have a deadline, act promptly and speak with a licensed North Carolina attorney.

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