Where This Fits in the Claim Process
If the other driver’s insurance keeps calling, you are usually in the early investigation stage of a car accident claim. Adjusters often try to gather information quickly, including a recorded statement, before they decide whether to accept or deny liability and before they evaluate damages.
Practical Steps That Usually Help
- Control the communication: You can ask what the call is about, request questions in writing, and set boundaries (for example, “I can’t talk right now—please email me what you need”). Keep a simple call log with dates, times, and what was discussed.
- Protect the record: Stick to basic facts you are confident about. Avoid guessing speeds, distances, or what someone “must have” done. If you do not know something, it is okay to say you do not know.
- Escalation options: If the calls feel excessive or confusing, you can request to communicate by email or ask for a supervisor review. If you hire an attorney, the insurer typically communicates through your lawyer instead of calling you directly.
Common Mistakes to Avoid
- Rushed recorded statements: A recorded statement can lock you into wording that may be taken out of context later. If you choose to give one, it helps to understand the purpose and the topics first.
- Accepting “deadlines” at face value: Adjusters may say they need something “today” or “within 24 hours.” Sometimes that is an internal timeline, not a legal deadline. You can ask what happens if you respond later and whether the request is required.
- Inconsistent injury descriptions: Early comments like “I’m fine” can be used to argue your injuries were minor or unrelated. Be honest and accurate without overstating.
How This Applies
Apply to your situation: Because you are getting calls asking for a recorded statement, the insurer is likely trying to document your version of events early. You can still pursue a North Carolina injury claim even if you do not give a recorded statement right away. A safer approach is to slow the process down, document the contacts, and avoid guessing or filling in details you are not sure about.
Conclusion
You can still make a claim even if the other driver’s insurer keeps contacting you. The bigger issue is making sure your communications do not create avoidable problems about fault or the seriousness of your injuries. One practical next step is to write down what the adjuster is asking for and request the questions (and purpose of the request) in writing before you respond.
