How can I verify if a workers’ compensation claim has been filed for my workplace injury?
How to Check Whether a North Carolina Workers’ Compensation Claim Is on File
Detailed Answer
If you were hurt on the job, North Carolina law requires the employer (or its insurance carrier) to report the incident to the North Carolina Industrial Commission (NCIC). You can confirm that a claim exists— and protect your right to benefits—by taking the steps below:
1. Ask for a Copy of the Filed Forms
Form 18—Notice of Accident to Employer. You, your attorney, or an authorized family member should file this form within 30 days of the accident. If you turned one in, request a date-stamped copy from Human Resources. If your employer said it filed for you, insist on seeing the signed form.
Form 19—Employer’s Report of Employee’s Injury. Chapter 97-92 of the North Carolina Workers’ Compensation Act requires the employer to submit this form to the NCIC within five days of learning of the injury. Ask HR or the safety officer for a copy.
2. Check the NCIC’s Electronic Document Filing (EDF) System
The Commission’s online portal lets injured workers view documents filed in their case:
Search under your legal name or assigned NCIC file number. If a claim is on record, you will see the filed Form 18, Form 19, or later pleadings.
If nothing appears, move to step 3 immediately.
3. Call the NCIC Claims Administration Section
Dial 800-688-8349 and provide your name, date of injury, employer name, and Social Security number. A claims examiner can confirm whether a file exists and provide the file number.
4. Verify with the Insurer or Third-Party Administrator (TPA)
North Carolina requires employers who have three or more employees to carry workers’ compensation coverage (G.S. 97-93).
Ask HR for the name and phone number of their carrier or TPA. Call and request your claim number and adjuster’s contact information.
5. File Your Own Form 18 if No Claim Exists
If the above steps show no filing, submit Form 18 right away—preferably by certified mail or EDF upload—to preserve your two-year statute of limitations (G.S. 97-24).
Helpful Hints
Keep copies of all forms, medical records, and correspondence in one folder.
Document every conversation—include the date, time, and name of the person spoken to.
If your employer refuses to cooperate, send requests by certified mail to create a paper trail.
Do not rely solely on oral assurances from HR; insist on written proof.
Consult a North Carolina attorney if you miss filing deadlines or the insurer denies the claim.
Need guidance tracking—or filing—your workers’ compensation claim? Our firm’s North Carolina attorneys help injured employees safeguard their rights every day. Call us now at 919-313-2737 for a free consultation.
