After an accident, your insurer may declare your car a total loss. In most cases, the policy remains in effect until the company issues payment for the damaged vehicle. Under North Carolina law, you remain the legal owner until the insurer completes its settlement. If you cancel coverage too soon, you could face penalties for driving uninsured or an interruption in protection on your household policy.
Here are the key points and practical steps:
- Review your auto policy: Check your declarations page and property damage section to confirm whether the company requires continuous coverage until they pay out.
- Communicate in writing: Send an email or certified letter to your adjuster requesting a payoff timeline and asking for prorated premium reimbursement for any post-loss period.
- Pester for progress: Insurers handle hundreds of total-loss claims. Call or email regularly—notes of each contact can speed up your file’s movement toward payment.
- Document ownership dates: Keep records of when you lost access to the vehicle (tow bill, repair estimate, photos). If the insurer delays, you can show you’ve had no use of the car.
- Cancel or transfer coverage promptly: The moment you get a clear payoff date or cash settlement, cancel or move that policy to your new vehicle to avoid unnecessary charges.
Maintaining coverage up to settlement protects you from statutory penalties under
N.C. Gen. Stat. § 20-309 (requirements to maintain financial responsibility). It also positions you to claim any refund of unearned premiums once the payout arrives.