Accident Q&A series

Can future physical therapy be included in my injury claim?

· Wallace Pierce Law

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Short Answer

Yes. Future physical therapy may be included in a North Carolina injury claim when the evidence shows that it is reasonably necessary, related to the accident, and likely to result in future expenses. A provider’s treatment recommendation, projected number of visits, and estimated cost can make the claim more than speculation. The proper claim procedure and deadline also require prompt attention when a public school bus is involved.

What Is Required to Claim Future Physical Therapy?

Future physical therapy is a form of future medical expense. To include it in a personal injury claim, you generally need evidence connecting the anticipated therapy to an injury caused by the accident.

A statement that therapy might help is not always enough. The supporting information should address:

  • Why physical therapy is being recommended.
  • How the need for therapy relates to the accident injury.
  • When therapy is expected to begin.
  • The likely frequency and duration of treatment.
  • The anticipated cost or a reasonable method for estimating it.

For example, a medical record stating that a person may consider therapy at some unknown point is less useful than a written referral or treatment plan identifying a recommended course of care. The evidence does not have to guarantee what will happen, but it should show with reasonable certainty that the expense is likely to be incurred.

Why Medical Support and Causation Matter

North Carolina distinguishes between showing that a service was provided and showing why it was necessary. Under N.C. Gen. Stat. § 8-58.1, certain medical billing evidence may create presumptions about the reasonableness and necessity of services. However, the statute does not presume that the treatment was necessary because of the conduct of the person or entity accused of causing the injury.

That means the claim still needs evidence connecting the shoulder condition and future therapy to the collision. Relevant records may include the initial hospital evaluation, primary care notes, imaging reports, referrals, therapy evaluations, and documentation of symptoms and physical limitations.

Prior shoulder problems do not automatically prevent a claim, but they may make careful documentation more important. Records should help distinguish earlier symptoms from new or worsened problems following the accident. Long unexplained treatment gaps, missed appointments, or inconsistent descriptions of the injury may give the responding party grounds to dispute whether future therapy is accident-related.

Documents to Gather Before Future Care Is Evaluated

Preserve documents that help establish both the need for physical therapy and its expected cost:

  • The police crash report and photographs of the vehicles or accident scene.
  • Hospital records, discharge instructions, and billing statements.
  • Primary care records and any written physical therapy referral.
  • Imaging reports and other records concerning the shoulder.
  • A proposed therapy plan showing the number and frequency of visits, if available.
  • A written cost estimate or the provider’s current charge information.
  • Health insurance explanations of benefits and related claim correspondence.
  • A calendar of symptoms, appointments, work absences, and activity limitations.
  • Pay records and employer documentation for accident-related missed work.

Keep original records and save copies of communications with adjusters or other claim representatives. Document symptoms accurately without exaggerating or minimizing them. Follow the instructions of your medical providers, and seek medical attention if you believe you need it.

Do Not Assume an Insurer Will Automatically Reserve Money for Therapy

An insurer or claim administrator may question future physical therapy if there is no referral, no defined treatment plan, or no reliable cost estimate. The responding party may also argue that the therapy concerns a prior condition, is optional, or is unrelated to the crash.

A settlement release commonly resolves the entire injury claim, including future medical expenses arising from the accident. Once a claim has been fully settled and a valid release has been signed, additional treatment costs usually cannot be added later merely because therapy became necessary. For that reason, the status of future care should be understood before settlement paperwork is completed.

This does not mean treatment must always be finished before a claim can be evaluated. It means the available medical information should be reviewed carefully so that future care is not overlooked or based only on guesswork.

How This Applies to the School Bus Accident

Here, the police report documenting that a school bus backed into the vehicle may help identify the bus, driver, witnesses, and investigating agency. It does not, by itself, establish that future physical therapy is medically necessary or that the shoulder injury was caused by the collision.

The hospital and primary care records are important starting points. If a provider believes physical therapy is appropriate for the shoulder injury, a written referral or treatment plan should explain the accident-related condition being addressed. Information about the expected number of sessions and anticipated charges can then support the future-expense portion of the claim. Records of missed work may support a separate lost-income issue if the absence was caused by the injury or related appointments.

The type and ownership of the bus also matter. If it was a qualifying public school bus operated in the course of a driver’s employment, N.C. Gen. Stat. § 143-300.1 generally places certain negligence claims against a county or city board of education within the jurisdiction of the North Carolina Industrial Commission. A private school bus, activity bus, or vehicle operating under different circumstances may involve a different procedure.

For claims governed by the State Tort Claims Act, N.C. Gen. Stat. § 143-299 generally requires a claim to be filed with the Industrial Commission within three years after it accrues. Other deadlines may apply depending on the vehicle and responsible parties. Negotiations or ongoing discussions with an insurer or agency do not automatically extend a filing deadline.

Fault remains part of the analysis. North Carolina allows contributory negligence as a defense, and the party raising that defense generally has the burden of proving that the injured person’s own negligence helped cause the injury. Evidence should therefore address what the bus driver did as well as how the injured driver acted before and during the collision.

Practical Steps to Protect the Future-Treatment Issue

  1. Request complete hospital and primary care records rather than relying only on visit summaries.
  2. Ask that any therapy recommendation be documented in the medical record.
  3. Obtain the therapy referral, proposed schedule, and available cost information.
  4. Preserve the crash report, photographs, witness information, and school bus identification details.
  5. Confirm who owned and operated the bus so the correct claim process can be identified.
  6. Review any release carefully because it may cover future medical care.
  7. Track the applicable deadline even while medical care or claim discussions continue.

When Wallace Pierce Law May Be Able to Help

Wallace Pierce Law may be able to review whether the medical records support future physical therapy, identify missing treatment or cost documentation, and organize the evidence connecting the shoulder condition to the collision. The firm can also investigate whether the vehicle was a public school bus and determine whether the claim belongs before the Industrial Commission or follows another process.

Legal review may also help identify applicable deadlines, address contributory-negligence allegations, evaluate settlement documents, and present future medical expenses without treating an uncertain possibility as a guaranteed cost. The available options will depend on the medical evidence, fault facts, identity of the bus owner, and governing claim procedure.

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