Firm news
Accident Q&A series
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Will the underinsured motorist adjuster automatically receive the medical bills and records submitted for the liability claim?
No. You should not assume that an underinsured motorist adjuster will automatically receive medical bills, records, or other documents submitted to the…
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What medical treatment information should I provide to my injury lawyer while I am still receiving care?
Provide current information about every medical provider, completed visit, recommended treatment, upcoming appointment, prescription, bill, and health…
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What evidence can help prove that the other driver was fully responsible for the accident?
Photos, video, independent witness accounts, the crash report, vehicle damage, electronic vehicle data, and evidence about traffic controls can help show that…
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What documents are usually needed to support an underinsured motorist claim?
An underinsured motorist claim usually requires proof of available insurance coverage, the liability insurer’s limits offer, fault, injuries, medical…
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What can I do if the other driver's insurance company says my child was partly at fault for a car accident?
You can ask the insurer to explain its decision in writing and submit evidence showing why your child acted reasonably or why the other driver caused the…
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If a law firm ends its representation, am I entitled to notice and a copy of my case file so I can find another lawyer?
Generally, yes. Under North Carolina professional-conduct rules, a lawyer ending representation should provide reasonable notice, allow time to seek other…
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How do my injuries, treatment, and medical expenses affect the value of my personal injury claim?
Your injuries, treatment, and medical expenses can significantly affect a North Carolina personal injury claim, but medical bills do not determine value by…
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How can I find out where my injury claim stands while my medical treatment is ongoing?
You can find out where your claim stands by asking for a written update that identifies the current claim stage, unresolved issues, documents still needed,…
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How can I challenge an insurance company's decision about who caused a car accident?
You can challenge the decision by asking the adjuster for the factual basis for assigning fault and submitting a focused written response supported by…
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How are my copays and other out-of-pocket medical payments documented as part of my injury claim?
Document copays and other out-of-pocket medical payments with itemized bills, receipts, payment confirmations, and health insurance explanations of benefits.
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Does an agreement for bodily injury representation also include a property damage claim being handled separately?
Not automatically. Whether a bodily injury representation agreement includes a separately handled property damage claim depends on the agreement’s scope, fee…
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Do I have to list physical therapy on my injury intake forms if I have not started it yet?
Yes, you should generally list prescribed or recommended physical therapy, but clearly state that it has not started.
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Could cashing a liability settlement check affect my underinsured motorist claim?
Yes. Cashing a liability settlement check may be treated as completing the settlement, especially if the check or a related release contains settlement terms.
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Can I update my treatment information after submitting my injury intake forms?
Yes. You can usually supplement or correct injury intake forms after submitting them, especially when medical care is ongoing or has not yet begun.
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Can I reject an insurance company's initial settlement offer and continue negotiating?
Yes. You can generally reject an insurance company’s initial settlement offer and continue negotiating a North Carolina personal injury claim.
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Can I pursue underinsured motorist benefits after the at-fault driver's insurer offers its policy limits?
Yes. A policy-limits offer from the at-fault driver’s insurer may allow you to pursue underinsured motorist benefits if your covered damages exceed the…
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Can I continue using my health insurance for treatment after a car accident?
Yes, you can generally continue using your health insurance for accident-related treatment, subject to your plan’s ordinary coverage rules.
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Can an insurance company reduce or deny a claim because it assigned some fault to my child?
Yes, the other driver’s insurance company can offer less or deny a claim after deciding that your child helped cause the crash, but its decision is not a…
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Why is a car accident injury claim valued above the insurer's offer when the treatment was conservative?
A car accident injury claim may reasonably be valued above an insurer's offer because treatment intensity is only one part of the analysis.
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Where should I send a letter notifying an insurance company that I represent an injured person?
Send the letter of representation to the insurance company’s assigned bodily injury adjuster using the mailing address, email address, fax number, or claim…