Firm news
Articles from the firm
Guidance written by the attorneys who handle the cases — on car accidents, insurance, liens, and what happens after an injury in North Carolina.
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What responsibility does a third-party claims administrator have to communicate a rejected settlement offer to the insured?
A third-party claims administrator should generally keep the insurer or self-insured party informed about material settlement developments, particularly when…
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What options are available when an insurer's initial settlement offer is far below the claimant's demand?
A claimant can reject the initial offer, request a written explanation, provide a documented counteroffer, seek review by a claims supervisor, propose…
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What options are available when a claims administrator will not meaningfully respond to a settlement demand?
Several options may remain: document the lack of response, request written review by a supervisor, confirm that the insurer and insured have been informed,…
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What documents are needed to prepare a demand for the insurance company?
A personal injury demand usually needs evidence of fault, complete medical records and itemized bills, proof of lost income, insurance correspondence, and…
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What compensation can my family seek for our injuries, emotional distress, missed work, and other losses after a serious car accident?
Your family may seek compensation for accident-related medical expenses, lost income, physical pain, emotional suffering, property damage, and other…
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How should severe and permanent injuries be documented and valued in settlement negotiations?
Severe and permanent injuries should be supported with complete medical records, clear evidence connecting the injuries to the incident, a reliable prognosis,…
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How can photographs support my personal injury settlement demand?
Photographs can support a personal injury settlement demand by showing visible injuries, property damage, accident conditions, and changes over time that…
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How can I protect my minor child's rights if a head injury causes problems that do not appear until later?
You can protect your child’s rights by documenting changes over time, preserving crash and medical evidence, and avoiding a final release before the injury’s…
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How can I preserve my client's personal injury claim as the filing deadline approaches?
Preserving the claim usually requires commencing the correct lawsuit before the applicable North Carolina deadline, not merely continuing settlement…
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How can I escalate a personal injury claim when the assigned claims representative is not responding?
Escalate the claim in writing to a claims supervisor, claims manager, and, when appropriate, the insurer overseeing the third-party administrator.
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Can the same law firm represent me and both of my minor children after the same accident?
Yes, one law firm may often represent a parent and two minor children after the same North Carolina accident, but only while their interests remain aligned.
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Can the other driver's insurance company use my statement against me under contributory negligence rules?
Yes. The other driver’s insurance company may compare your recorded, written, or informal statements with the crash report, photographs, witness accounts, and…
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Can my injury claim proceed if my employer does not provide the requested paperwork?
Yes. A North Carolina car accident injury claim can usually continue even if your employer does not provide requested paperwork, but missing employment…
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Can I still receive compensation if I stopped chiropractic treatment after only a few visits because I felt better?
Yes. Stopping chiropractic treatment because you felt better does not automatically prevent you from receiving compensation for a North Carolina car accident…
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Can I request supervisor review after rejecting a personal injury settlement offer?
Yes. You or your attorney may ask a claims supervisor to review a rejected personal injury settlement offer, although North Carolina law does not guarantee an…
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Can I make a higher settlement demand after rejecting an insurer's offer?
Yes. You may reject an insurer's offer and respond with a higher settlement demand, but the insurer does not have to accept it or increase its offer.
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Can an insurance supervisor review a significant injury claim when the assigned adjuster is unavailable?
Yes. An insurance supervisor can usually review the claim file, arrange for another adjuster to respond, identify missing information, or address an offer…
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Can a bodily injury claim succeed even if the other driver did not receive a traffic citation?
Yes. A North Carolina bodily injury claim can succeed even when the other driver was not ticketed.
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Why does a lawyer need signed medical authorization forms to obtain accident-related records and bills?
A lawyer generally needs your signed medical authorization because accident-related medical records and billing information are confidential.
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What steps does a personal injury lawyer take while an injured parent is still receiving physical therapy after a car accident?
A personal injury lawyer can investigate the crash, communicate with insurers, preserve evidence, and begin collecting medical records while an injured parent…
