Firm news

Articles from the firm

Guidance written by the attorneys who handle the cases — on car accidents, insurance, liens, and what happens after an injury in North Carolina.

  1. Accident Q&A series

    What happens if I left after a car accident because I thought everything was handled? — Durham, NC

    Leaving after a North Carolina car accident does not automatically end your injury claim, but it can create legal and evidence problems. North…

  2. Accident Q&A series

    What happens if an insurance adjuster has not responded to a settlement demand? — Durham, NC

    An unanswered settlement demand usually means the claim is still unresolved, not that the insurance company has accepted, rejected, or moved closer…

  3. Accident Q&A series

    What happens if a health plan says a different company handles its subrogation claim? — Durham, NC

    If a health plan says another company handles its subrogation claim, treat that as a routing issue, not as proof that no reimbursement claim exists.…

  4. Accident Q&A series

    What happens after I sign a settlement release with the insurance company? — Durham, NC

    After you sign a settlement release, you usually give up the injury claims covered by that release in exchange for the agreed settlement payment. In…

  5. Accident Q&A series

    What happens after an insurance company responds to my personal injury demand letter? — Durham, NC

    The insurer’s response usually begins the negotiation stage: your attorney reviews the offer, denial, or request for more information and then…

  6. Accident Q&A series

    What happens after a demand letter is sent to the insurance company in a personal injury case? — Durham, NC

    After a demand letter is sent, the insurance company usually reviews liability, injuries, medical records, bills, lost income information, coverage,…

  7. Accident Q&A series

    What does it mean when an insurance claim is reassigned to a new adjuster? — Durham, NC

    A reassigned insurance claim usually means the insurance company moved your file from one adjuster to another. It does not, by itself, mean your…

  8. Accident Q&A series

    What does it mean if the insurance company accepts liability but says policy limits may be an issue? — Durham, NC

    It usually means the insurer is not disputing that its driver caused the crash, but the available insurance may not be enough to pay every injury and…

  9. Accident Q&A series

    What documents are usually needed to get a health insurance lien or no-lien letter after an accident? — Durham, NC

    Usually, the health plan or its recovery administrator needs enough information to identify the member, connect paid medical benefits to the…

  10. Accident Q&A series

    What can I do if a medical provider has not sent my records for an injury claim? — Durham, NC

    You can follow up in writing, confirm the provider has a complete signed authorization, ask whether a fee or portal step is holding up the request,…

  11. Accident Q&A series

    How do medical records help prove my injuries in a personal injury case? — Durham, NC

    Medical records help prove what injuries were documented, when you reported symptoms, what care you received, and how the injuries affected your…

  12. Accident Q&A series

    How do I respond if the insurance company says it already sent an offer but I never received it? — Durham, NC

    Respond in writing and ask the insurance company to resend the alleged offer immediately, along with the date, method, recipient, and any deadline…

  13. Accident Q&A series

    How do I prove the value of a damaged wheelchair after an accident? — Durham, NC

    You prove the value of a damaged wheelchair by documenting what the wheelchair was, what condition it was in before the accident, and what it will…

  14. Accident Q&A series

    How do I know whether a personal injury settlement includes reimbursement for expenses I already paid? — Durham, NC

    A personal injury settlement usually pays as one lump sum, so reimbursement for medical copays or other out-of-pocket costs is included only if those…

  15. Accident Q&A series

    How do I handle an injury claim and a property damage claim with insurance after a crash? — Durham, NC

    You usually handle the vehicle damage claim and the injury claim as separate parts of the same North Carolina crash claim. The property damage claim…

  16. Accident Q&A series

    How do I document neck, back, and head injuries after a car accident? — Durham, NC

    Document neck, back, and head injuries by keeping complete medical records, bills, imaging reports, discharge papers, symptom notes, photos, work…

  17. Accident Q&A series

    How can I get medical care after a crash if I am worried about medical bills? — Durham, NC

    You can still seek medical care after a crash even if you are worried about bills, but how the bills are handled depends on your insurance, the other…

  18. Accident Q&A series

    How can I challenge or reduce a health insurance reimbursement claim from my personal injury settlement? — Durham, NC

    You may be able to challenge or reduce a health insurance reimbursement claim by requiring proof of the plan’s legal right to recover, confirming…

  19. Accident Q&A series

    How are settlement offers handled when several injured people are making claims against the same insurance policy? — Durham, NC

    When several injured people are making claims against the same insurance policy, the insurer may need to evaluate all injury claims before deciding…

  20. Accident Q&A series

    Do my spouse and I need separate release agreements if we both settled injury claims? — Durham, NC

    Usually, each spouse who settled a separate personal injury claim should have a release that clearly applies to that spouse’s own claim. The…

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