Firm news

Articles from the firm

Guidance written by the attorneys who handle the cases — on car accidents, insurance, liens, and what happens after an injury in North Carolina.

  1. Accident Q&A series

    Can my injury claim move forward if I am discharged from therapy but still have a final surgeon visit? — Durham, NC

    Yes, your injury claim can usually move forward in preparation, but it may not be ready for a full settlement evaluation until after the final…

  2. Accident Q&A series

    Can my injury claim continue if a prior law firm stopped handling it and transferred my case? — Durham, NC

    Yes. A North Carolina personal injury claim may often continue after a prior law firm stops handling it, as long as the claim is still legally…

  3. Accident Q&A series

    Can I pursue motorcycle property damage separately from my bodily injury claim? — Durham, NC

    Yes. In many North Carolina motorcycle accident claims, property damage can be handled separately from the bodily injury claim. The key caution is to…

  4. Accident Q&A series

    Can I have more than one representative helping with the same car accident claim? — Durham, NC

    Yes, you can receive help from more than one person, but it is usually safer to have one clear authorized representative for the same car accident…

  5. Accident Q&A series

    Can I handle my motorcycle property damage claim separately from my personal injury claim? — Durham, NC

    Yes. In many North Carolina motorcycle accident claims, the motorcycle property damage issue can be handled separately from the personal injury…

  6. Accident Q&A series

    Can I choose a different law firm after a car accident if I have not signed anything yet? — Durham, NC

    Yes. If you have not signed a representation or fee agreement, you generally may decide which law firm you want to contact or hire for a North…

  7. Accident Q&A series

    Can an insurance company make a settlement offer after receiving my injury demand? — Durham, NC

    Yes. After receiving your injury demand, an insurance company may make a settlement offer, ask for more information, deny the claim, or continue…

  8. Accident Q&A series

    Can a state insurance regulator investigate an insurer that is not responding to my property damage claim? — Durham, NC

    Yes. In North Carolina, a state insurance regulator may review a complaint about an insurer that is not responding to a property damage claim. The…

  9. Accident Q&A series

    Can a settlement administrator keep part of my settlement for medical liens after I already received a partial payment? — Durham, NC

    Yes, a settlement administrator may be allowed to hold back part of a settlement if valid medical liens, reimbursement claims, or settlement…

  10. Accident Q&A series

    Can a new adjuster review a personal injury demand that was already submitted? — Durham, NC

    Yes. A new insurance adjuster can review a personal injury demand that was already submitted, and this is common when claim assignments change. In…

  11. Accident Q&A series

    Can a medical provider send an accident-related ambulance account to collections while my personal injury claim is pending? — Durham, NC

    Yes. In North Carolina, a pending personal injury claim usually does not stop an ambulance provider or billing company from trying to collect an…

  12. Accident Q&A series

    Will my medical expenses be paid separately or from my personal injury settlement? — Durham, NC

    Usually, medical expenses are part of the overall personal injury settlement, not a separate payment from the at-fault party’s insurance company. In…

  13. Accident Q&A series

    Why does a health plan need my accident date and personal information before sending a case update letter? — Durham, NC

    A health plan usually asks for your accident date and personal information so it can confirm your identity, locate the correct claim file, match paid…

  14. Accident Q&A series

    What should I do if the insurance adjuster has not responded to my settlement demand? — Durham, NC

    Follow up in writing, confirm the adjuster received the demand, ask for a response date, and keep tracking the legal deadline for your North Carolina…

  15. Accident Q&A series

    What should I do if my health plan says an internal issue stopped a case update letter from being sent? — Durham, NC

    Document the health plan’s explanation in writing, ask for a clear resend date, and request confirmation that the file has been assigned or…

  16. Accident Q&A series

    What should I do if accident case documents ask for information but also say to sign only where indicated? — Durham, NC

    If accident case documents ask for information but also say to sign only where indicated, you should not assume the person only needs to sign and…

  17. Accident Q&A series

    What should I do after being taken by ambulance from a store slip and fall? — Durham, NC

    After an ambulance transport from a store slip and fall, focus on your health, preserve evidence, and avoid assuming the store or insurer will gather…

  18. Accident Q&A series

    What should I do after a car accident with an uninsured driver? — Durham, NC

    Start by documenting the crash, getting the police report, and notifying your own auto insurer. In North Carolina, your own uninsured motorist…

  19. Accident Q&A series

    What is a final lien letter in a personal injury case? — Durham, NC

    A final lien letter is a written payoff statement from a medical provider, health plan, or government benefit program that says what it claims must…

  20. Accident Q&A series

    What happens if the insurance company and I are still far apart on settlement value? — Durham, NC

    If you and the insurance company are still far apart, the claim may continue through negotiation, move toward a structured compromise, or require…

A path forward

What happened is part of your story. Not the end of it.

A clear plan makes room to heal. We handle the claim. You get back to your life.

Talk through what comes next