Firm news
Articles from the firm
Guidance written by the attorneys who handle the cases — on car accidents, insurance, liens, and what happens after an injury in North Carolina.
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Can an insurance company make a settlement offer before fully resolving my injury claim?
Yes. An insurance company may make a settlement offer before every issue in your North Carolina injury claim is fully resolved.
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Can an insurance company hold my injury demand while it waits for other injured people to submit their claims?
Yes, an insurance company may often pause a bodily injury demand for a reasonable time when several people were injured and the available policy limits may…
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Can a personal injury claim include damage to a wheelchair or other mobility device?
Yes. A North Carolina personal injury claim may include damage to a wheelchair, scooter, walker, cane, brace, prosthetic device, or other mobility equipment…
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Can a new insurance adjuster change how my personal injury claim is handled?
Yes. A new insurance adjuster can review the file, ask questions, request more documentation, or take a different view of fault, injuries, or settlement value.
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Who is responsible for explaining why money was deducted or held back from my settlement?
The person or entity handling your settlement funds should be able to explain, in writing, why money was deducted or held back.
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What should I review before approving a personal injury demand sent to insurance?
You should review the demand for accuracy, completeness, and risk before it is sent to the insurance company.
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What should I do if more than one company or law firm contacts me after a car accident?
You do not have to speak with or hire every company, agency, or law firm that contacts you after a car accident.
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What should I do if a collection agency contacts me about medical treatment from my accident?
Do not ignore the collection notice, but do not assume you must handle it alone or pay it immediately without review.
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What proof do I need to show there are no outstanding medical liens on my settlement?
You usually need written lien clearances, zero-balance confirmations, payment records, and a clear accounting showing why money is being held.
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What options do I have if my own motorcycle policy only had liability coverage?
You may still have options, even if your own motorcycle policy was liability-only.
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What medical records are important after I complete treatment for an injury?
After treatment ends, the most important records are the complete treatment records, final provider notes, imaging reports, itemized bills, payment ledgers,…
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What information should I avoid giving a bodily injury adjuster?
Avoid giving a bodily injury adjuster guesses, fault admissions, broad medical opinions, unnecessary private information, recorded statements, or signed…
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What information does an insurance company usually need to process a motorcycle property damage claim?
An insurance company usually needs enough information to confirm the crash, identify the motorcycle, inspect the damage, evaluate fault, and determine whether…
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What information do I need to provide after completing intake paperwork for a car accident claim?
After intake paperwork, you usually need to provide the accident details, insurance claim information, treatment history, medical bills and records, proof of…
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What happens when a new insurance adjuster takes over my personal injury claim after a demand is sent?
A new adjuster usually means the insurance company has reassigned your file, not that your North Carolina personal injury claim starts over.
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What happens if the insurance company disputes parts of my personal injury claim?
The insurance company may still evaluate your claim, but it may refuse to accept certain facts, injuries, treatment, bills, lost income, or fault arguments.
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What happens if I am out of town when my personal injury settlement check is ready?
Your check will usually wait until the required identity, signature, and delivery steps are completed.
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What happens if an ambulance account goes to collections during a personal injury claim?
An ambulance account going to collections usually does not end or pause your North Carolina personal injury claim.
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What happens after the insurance company responds to a personal injury demand?
After the insurance company responds to a personal injury demand, the claim usually moves into negotiation, a request for more documentation, a denial, or a…
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What does it mean when my personal injury claim is waiting for an insurance response to a demand?
It usually means the insurance company has received a settlement demand and is reviewing coverage, fault, injuries, medical documentation, and claimed losses…