Firm news

Accident Q&A series

  1. What information can a law firm share with a parent if the injured person is the client? — Durham, NC

    Usually, a law firm cannot share case-specific information with a parent unless the injured client has authorized it or the parent has a legal role…

  2. What happens if the other driver was at fault in a motor vehicle accident? — Durham, NC

    If the other driver was at fault, you may be able to bring a North Carolina personal injury claim against that driver and usually their liability…

  3. What happens if an insurance company says my bodily injury claim is still under review but someone else says a check was already cut? — Durham, NC

    A statement that a check was "cut" does not always mean your North Carolina bodily injury claim has been settled or paid. It may refer to a separate…

  4. What happens if a medical provider does not respond to a records request? — Durham, NC

    A medical provider’s silence usually does not end a North Carolina personal injury claim, but it can slow down claim evaluation, settlement…

  5. What happens if a healthcare provider does not respond to a request for my medical records? — Durham, NC

    A delayed or ignored medical records request can slow down a Durham personal injury claim, but it usually does not end the claim by itself. The next…

  6. What happens after a personal injury case settles? — Durham, NC

    After a North Carolina personal injury case settles, the claim usually moves from negotiation to paperwork, lien review, payment, and final…

  7. What does a no-coverage letter mean for my car accident claim? — Durham, NC

    A no-coverage letter usually means the insurance company is taking the position that a specific policy or coverage does not apply. If the letter says…

  8. What can I do if a medical provider does not respond to a records request for a personal injury case? — Durham, NC

    You can follow up in writing, confirm the authorization and request details, ask for the records department or privacy officer, and document every…

  9. How do I make sure settlement updates go directly to my child? — Durham, NC

    The clearest way is for your child to contact the attorney or claims handler directly, confirm their identity, and provide updated contact…

  10. How do I get my medical records to support a car accident injury claim? — Durham, NC

    Request your complete treatment records and itemized billing records from each medical provider, usually by signing a written medical authorization…

  11. How can I protect my personal injury claim when an insurance adjuster is involved? — Durham, NC

    You can protect your claim by keeping communications careful, saving everything in writing, documenting your injuries and losses, and avoiding broad…

  12. How can I get my urgent care medical records for an injury claim? — Durham, NC

    You can usually get urgent care medical records by submitting a written records request or using the urgent care facility’s authorization or release…

  13. How can I get my medical records for a personal injury claim if the provider has not responded? — Durham, NC

    You can usually renew the request, confirm the provider has a valid signed authorization, ask for the records in the correct format, and have your…

  14. How can I get my medical records for a personal injury claim? — Durham, NC

    You can usually get your medical records by sending a written request to the provider’s medical records or health information department with a…

  15. How can I get medical records needed to support a personal injury claim? — Durham, NC

    You can usually get medical records for a North Carolina personal injury claim by sending the provider a signed authorization, a clear written…

  16. How can I find out whether my child's personal injury case has settled? — Durham, NC

    You can usually find out by contacting the attorney or law firm handling the child’s case in writing and asking for the current status, while…

  17. How can I confirm whether a bodily injury settlement check has actually been issued? — Durham, NC

    You can confirm whether a bodily injury settlement check has been issued by asking the insurer, in writing, for the claim status, check date, check…

  18. How can I authorize my lawyer to obtain my medical records after a crash? — Durham, NC

    You usually authorize your lawyer by signing a written medical records release that allows your health care provider to send records and billing…

  19. How are medical records used to prove injuries in a personal injury claim? — Durham, NC

    Medical records help prove what injuries were diagnosed, when treatment began, how symptoms changed, what care was provided, and how the injuries…

  20. How are medical bills handled after a car accident when medical payments coverage is unavailable? — Durham, NC

    When medical payments coverage is unavailable, your car accident medical bills are usually handled through health insurance, direct billing, payment…

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