Firm news
Accident Q&A series
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Will my passengers' injury claims affect my own car accident claim? — Durham, NC
Yes, your passengers' injury claims can affect your car accident claim, but they do not automatically replace or defeat your own claim. In North…
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Who can be held responsible if I was injured by bed bugs? — Durham, NC
Several parties may be responsible for a bed bug-related injury in North Carolina, depending on who controlled the property, who knew or should have…
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What should I review before approving a demand to the insurance company? — Durham, NC
Before approving a demand to the insurance company, review the facts, medical records, medical bills, claimed damages, lien issues, and any…
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What should I do if the insurance company cannot find a claim for my accident? — Durham, NC
Treat it as a documentation problem and, if needed, ask the insurer to open a new claim in writing. Give the insurer enough identifying information…
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What should I do if I received treatment at more than one medical facility after an accident? — Durham, NC
Make a complete list of every medical facility and provider that treated you after the accident, including emergency care, follow-up visits, imaging,…
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What should I do if I need to send documents to the insurance adjuster for my car accident claim? — Durham, NC
Send documents carefully, with the claim number, adjuster name, date of loss, and your contact information clearly included. In a North Carolina car…
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What should I do if an accident report has not been obtained yet? — Durham, NC
Start by identifying which report is missing, then request it from the agency or employer that likely created it. In North Carolina, motor vehicle…
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What should I do after a bodily injury claim has already been opened with the insurance company? — Durham, NC
After a bodily injury claim is opened, your next step is to confirm the claim number, the assigned bodily injury adjuster, and what information the…
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What should be documented during settlement negotiations to avoid confusion about demands and counteroffers? — Durham, NC
Document the exact amount, date, speaker, method of communication, and all conditions tied to each demand or counteroffer. In a North Carolina…
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What medical records do I need to support a car accident injury settlement? — Durham, NC
You usually need records that show what injuries were reported, when symptoms began, what treatment was provided, what bills were charged or paid,…
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What information should I give an insurance adjuster after a car accident? — Durham, NC
Give the adjuster basic identifying and claim information, but be careful with detailed statements, fault opinions, medical authorizations, and…
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What information do I need to report vehicle damage to someone else's insurance company? — Durham, NC
You usually need enough information to identify the crash, the damaged vehicle, the responsible person or business, the insurance policy, and your…
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What information do I need to provide to start a vehicle damage or injury claim after an accident? — Durham, NC
To start a vehicle damage or injury claim, you usually need basic crash details, driver and vehicle information, insurance information, photos, the…
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What happens to settlement money when a child is injured in a car accident? — Durham, NC
Settlement money for an injured child is usually treated as the child’s money, not the parent’s money. In North Carolina, a minor’s personal injury…
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What happens if the other driver's insurance claim has not been opened yet? — Durham, NC
If the other driver's insurance claim has not been opened yet, there may simply be no adjuster, claim number, or payment channel for your provider to…
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What happens if the driver who hit me was drunk and left the scene? — Durham, NC
The crash may involve both a criminal investigation and a separate North Carolina personal injury claim. The other driver’s impairment and decision…
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What happens if my doctor has not yet confirmed whether my symptoms are connected to the crash? — Durham, NC
Your claim is not necessarily over, but the unconfirmed medical connection may limit how the insurance company evaluates your injuries right now. In…
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What happens if health insurance or a public benefits program paid for my child's accident-related treatment? — Durham, NC
If health insurance, Medicaid, NC Health Choice, or another benefits program paid for your child's accident-related care, that payer may seek…
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What happens after I return settlement paperwork in a personal injury case? — Durham, NC
After you return settlement paperwork, the insurance company usually processes the release and sends settlement funds to the law firm. In North…
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What can I do if I contacted the wrong insurance company about my accident claim? — Durham, NC
Contacting the wrong insurance company usually does not end your North Carolina accident claim, but it can delay coverage review and MedPay payment.…
