Firm news

Accident Q&A series

  1. Can I ask the insurance company for more if the first car accident settlement offer does not seem fair? — Durham, NC

    Yes. In a North Carolina car accident claim, you can usually respond to an initial settlement offer with a counteroffer and supporting documentation.…

  2. Can an insurance company require my Social Security number before funding a personal injury settlement? — Durham, NC

    Yes, an insurance company or structured settlement company may ask for your Social Security number or other identifying information before funding a…

  3. Can a health insurance lien be reduced before my injury case resolves? — Durham, NC

    Yes, a health insurance lien may sometimes be reviewed, challenged, or negotiated before your injury case resolves, but the timing and leverage…

  4. Will the at-fault driver's insurance cover my medical bills and pain and suffering after a car accident? — Durham, NC

    Usually, the at-fault driver’s liability insurance may pay for medical bills, pain and suffering, and other proven losses, but it often pays through…

  5. Who should talk to the insurance company about passengers when my lawyer only represents me? — Durham, NC

    Usually, the passengers—or a parent or legal guardian for a child passenger—should speak for their own injury claims, or get their own lawyer, unless…

  6. What should I do if the other driver seemed impaired but there is no police report? — Durham, NC

    Act quickly to create a clear record, but do not assume the claim is lost because no officer came to the scene. In North Carolina, you may still…

  7. What should I do if I receive more medical bills after a demand is prepared? — Durham, NC

    Tell your attorney or claim handler about the new bills right away and send copies before the demand is mailed, supplemented, or settled. In a North…

  8. What responsibilities would I have if I agree to be executor for a limited legal claim? — Durham, NC

    If you agree to serve, you would likely be taking on formal estate responsibilities, not merely lending your name to a lawsuit. In North Carolina, a…

  9. What medical bills and records are needed before sending a demand to the insurance company after an accident? — Durham, NC

    Before sending a personal injury demand, you usually need complete accident-related medical records and itemized bills from every provider who…

  10. What is the difference between a property damage claim and a personal injury claim after a car accident? — Durham, NC

    A property damage claim is about the vehicle and related costs, while a personal injury claim is about the physical harm caused by the crash. In…

  11. What information should I gather from my doctors after a car accident? — Durham, NC

    After a car accident, gather records that show what treatment you received, when you received it, what it cost, and how your providers connected the…

  12. What information should I gather for a car accident injury claim? — Durham, NC

    Gather information that helps show what happened, who may be responsible, what insurance may apply, and how the crash affected your health, work, and…

  13. What information does an attorney usually provide to process a MedPay claim? — Durham, NC

    An attorney usually provides the insurance representative with enough information to confirm representation, identify the correct MedPay coverage,…

  14. What information can a medical provider share with a personal injury law firm? — Durham, NC

    A North Carolina medical provider can usually share a patient’s medical records, bills, lien information, and related claim documents with a personal…

  15. What happens if the insurance company makes a low settlement offer after a serious accident? — Durham, NC

    A low settlement offer does not end your North Carolina personal injury claim. It usually means the insurer has made an opening position based on its…

  16. What happens if required personal information is missing from a structured settlement? — Durham, NC

    Missing required personal information can delay or prevent funding of a structured settlement until the missing items are supplied or the parties…

  17. What happens if a medical provider claims a lien against my personal injury settlement? — Durham, NC

    A medical provider lien may require part of your North Carolina personal injury settlement to be held and paid toward injury-related medical charges…

  18. What happens after my attorney contacts the insurance adjuster about my claim? — Durham, NC

    After your attorney contacts the insurance adjuster, the insurer should usually direct claim communications through your law firm, confirm basic…

  19. What evidence should I keep after a rear-end collision when I have videos from the scene? — Durham, NC

    Keep the original videos, but do not rely on video alone. In a North Carolina rear-end injury claim, you should also preserve photos, vehicle damage…

  20. What can I do if the other driver’s insurance denies my car accident claim and says I was speeding? — Durham, NC

    You can challenge the denial by asking for the insurer’s written basis, gathering evidence that addresses speed and lane movement, and documenting…

A path forward

What happened is part of your story. Not the end of it.

A clear plan makes room to heal. We handle the claim. You get back to your life.

Talk through what comes next