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Accident Q&A series

  1. How can I make a claim after a car accident if I needed ambulance transport, hospital care, and spine surgery? — Durham, NC

    You can usually make a North Carolina injury claim by showing that another party caused the crash, your medical treatment was related to the…

  2. Do I need a lawyer after a motor vehicle accident if I am still waiting to hear from the insurance company? — Durham, NC

    Not every motor vehicle accident in North Carolina requires a lawyer, but waiting on an insurance company does not stop the claim process or protect…

  3. Can I still pursue a car accident case if my health insurance paid for some of my treatment? — Durham, NC

    Yes. In North Carolina, the fact that your health insurance paid part of your accident-related care does not automatically prevent you from pursuing…

  4. What should I do if the insurance company tells me to file my car accident claim online instead of by phone? — Durham, NC

    In North Carolina, an insurance company may ask you to start a third-party car accident claim online, but that does not change your rights or your…

  5. What kind of medical records or provider statements can help connect a hospital stay to an accident injury? — Durham, NC

    In North Carolina, the most helpful records are the ones that clearly tie the timing, symptoms, and medical reasoning for the hospital stay back to…

  6. What information do I need to start a third-party car accident claim with the other driver's insurance company? — Durham, NC

    To start a third-party car accident claim in North Carolina, you usually need the basic crash details, the other driver’s identifying and insurance…

  7. What happens if the police officer's information about insurance conflicts with what the insurance company is saying? — Durham, NC

    In North Carolina, a police report or motor vehicle record showing insurance can be helpful, but it does not automatically force the insurer to…

  8. What happens if the insurance company says it cannot find a policy for the driver or vehicle owner after a car accident? — Durham, NC

    If an insurance company says it cannot find a policy for the driver or vehicle owner, that does not automatically end the injury claim. In North…

  9. What happens if the insurance company accepts some of my treatment but refuses to relate another part of it to the accident? — Durham, NC

    In North Carolina, an insurer may accept some medical care as accident-related while disputing other treatment if it believes the later care was…

  10. What happens if I am not sure whether a car accident claim has already been opened with the other driver's insurance company? — Durham, NC

    If you are not sure whether a third-party car accident claim has already been opened, the usual next step is to contact the other driver’s insurer,…

  11. How do I use the accident report and motor vehicle records to support my car accident claim? — Durham, NC

    In North Carolina, the accident report and motor vehicle records can help support a car accident claim by showing basic crash details, identifying…

  12. How do I prove the other driver was at fault when both drivers give different versions of what happened? — Durham, NC

    In North Carolina, you prove fault by showing, with credible evidence, that the other driver acted carelessly and that the careless act caused the…

  13. How do I prove nursing home neglect or medical malpractice when I have photos, videos, and an autopsy? — Durham, NC

    In North Carolina, photos, videos, and an autopsy can be important evidence, but they usually do not prove a nursing home neglect or medical…

  14. How do I prove insurance coverage when the claim information on the police report appears to be wrong? — Durham, NC

    In North Carolina, a police report can help start the claim, but wrong insurance information on that report does not by itself prove or disprove…

  15. How do I file a third-party insurance claim after a car accident if two injured people were involved in the same incident? — Durham, NC

    In North Carolina, a third-party claim is usually opened by giving the other driver’s insurer basic crash information, identifying each injured…

  16. How do I challenge an insurance company that says my post-accident medical condition was not related to the crash? — Durham, NC

    In North Carolina, you usually challenge this kind of denial by building clearer proof of causation: timely medical records, a focused opinion from…

  17. Can two claimants be included in the same car accident claim when they were injured in the same crash? — Durham, NC

    Yes. In North Carolina, two injured people from the same crash can usually pursue claims arising from the same accident, and an insurer may handle…

  18. Can I still pursue an injury claim if the vehicle owner and the driver are different people? — Durham, NC

    Yes. In North Carolina, an injury claim may still go forward even when the vehicle owner and the driver are different people. The key questions are…

  19. Can I recover compensation for a hospital stay if the insurance company says it was caused by a preexisting condition? — Durham, NC

    Yes, potentially. Under North Carolina law, you may still recover for a hospital stay if the accident caused a dormant condition to become active or…

  20. Can an injured person make a claim against both the driver and the vehicle owner after a crash? — Durham, NC

    Yes, sometimes. In North Carolina, an injured person may have a claim against the driver for negligent driving and may also have a separate claim…

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