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Accident Q&A series

  1. Can my insurance company be required to pay my attorney fees as part of the settlement or claim payment? — Durham, NC

    Usually, no. In North Carolina, your attorney’s fee is typically paid out of the settlement or recovery under your fee agreement, not added on top of…

  2. Can I recover money for missed work if I couldn’t get to my job because my car was totaled? — Durham, NC

    Possibly, but it depends on why you missed work. In North Carolina, lost wages are usually tied to being unable to work because of your injuries,…

  3. Can I include the week I couldn’t work right after the accident even if I hadn’t seen a doctor yet? — Durham, NC

    Often, yes—you can claim the first week of missed work as lost wages in a North Carolina injury claim, even if your first doctor visit happened…

  4. Can a campus be held responsible if a dangerous condition caused a slip and fall on school property? — Durham, nc

    Sometimes, yes—but it depends on what kind of campus it is and whether immunity applies. In North Carolina, a school or campus may be responsible for…

  5. Will changing the claim to bodily injury liability affect what medical bills and other losses can be claimed? — Durham, nc

    Usually, yes—switching a claim from MedPay to bodily injury (liability) changes what types of losses can be pursued and what must be proven . MedPay…

  6. What can I do if the emergency room didn’t do imaging or a full evaluation but I’m still sore? — Durham, NC

    In North Carolina, it’s common for an ER visit after a crash to focus on ruling out emergencies—not doing every test or imaging study. If you’re…

  7. Can I still bring a claim if I haven’t had follow-up treatment since the crash? — Durham, NC

    Yes—under North Carolina law, you can still bring an injury claim even if you have not had follow-up treatment after the crash. But a gap in care…

  8. What is the difference between MedPay and bodily injury liability coverage for an injured passenger? — Durham, nc

    In North Carolina, MedPay is usually a no-fault benefit that can help pay medical bills for an injured passenger regardless of who caused the crash,…

  9. What information does my attorney need to provide to a health plan recovery company to open or locate a file for my accident? — Durham, nc

    In North Carolina, a health plan recovery company usually needs enough identifiers to (1) confirm the person is a covered member and (2) match the…

  10. What happens if the insurer initially opens the claim under the wrong coverage type? — Durham, nc

    If an insurer opens a North Carolina injury claim under the wrong coverage type (for example, MedPay instead of liability bodily injury), it can…

  11. What happens if MedPay was reported on the claim but the policy shows it was never purchased? — Durham, nc

    In North Carolina, Medical Payments coverage (often called “MedPay”) is typically optional. If the declarations page and policy do not show MedPay…

  12. What does it mean if my auto insurance policy doesn’t include MedPay coverage? — Durham, nc

    Updated: February 2026 N.C. Gen. Stat. § 20-279.21 changed effective July 1, 2025. Under the prior rule, underinsured motorist (UIM) coverage…

  13. If there’s no MedPay on the policy, what other insurance can help pay my medical bills after a crash? — Durham, nc

    If there is no Medical Payments (MedPay) coverage, medical bills after a North Carolina crash are often paid (at least at first) through other…

  14. How do I get an insurance claim changed from MedPay to liability bodily injury coverage after a bus accident? — Durham, nc

    In North Carolina, MedPay and liability bodily injury are handled as different parts of a claim: MedPay is typically a no-fault medical-benefits…

  15. How do I find out whether my health insurance has opened a reimbursement claim after my car accident settlement? — Durham, NC

    In North Carolina, the most reliable way to confirm whether your health insurance has opened a reimbursement (sometimes called “subrogation”) file is…

  16. How do I confirm what coverages are actually on the policy that applies to my accident? — Durham, nc

    In North Carolina, the most reliable way to confirm what coverages apply is to get the policy declarations page (often called the “dec page”) and the…

  17. Can my settlement be delayed or reduced because of a health insurance reimbursement claim related to the accident? — Durham, NC

    Yes. In North Carolina, a health plan (or its recovery vendor) may assert a reimbursement/subrogation claim for accident-related medical bills it…

  18. What should I do if I can’t remember the exact emergency room I was taken to after the crash? — Durham, nc

    In North Carolina, it is common to forget the exact emergency room after a crash—especially when an ambulance is involved. The fastest way to…

  19. How long after I e-sign the settlement statement will the settlement check be sent out? — Durham, nc

    In most North Carolina personal injury settlements, a law firm can send the client’s settlement check only after (1) the signed settlement paperwork…

  20. How can I prove the driver was at fault when I was hit while riding my bicycle? — Durham, NC

    In North Carolina, proving a driver was at fault in a bicycle crash usually means showing the driver broke a safety rule (like unsafe passing or an…

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