Firm news
Accident Q&A series
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What information does an insurance company need to locate an existing car accident claim?
Usually, the insurance company needs enough identifying details to match the loss in its system, such as the insured driver’s name, the date of the crash, and…
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What information do I need to give the insurance company to confirm an existing accident claim?
Usually, the insurance company will ask for enough details to match you to a claim already in its system.
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What information do I need to confirm whether a claim exists?
To confirm whether a claim exists, you usually need enough identifying information for the insurance carrier to match the loss to a policy and a file.
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What happens if there is already a claim on file for the same accident?
If there is already a claim on file for the same accident, that usually does not end your rights or prevent the insurer from reviewing another coverage issue…
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What happens if the other driver's insurance company has not opened a bodily injury claim yet?
If the other driver’s insurance company has not opened a bodily injury claim yet, that usually means the injury portion of the case has not been set up in the…
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What happens if the driver who hit me does not have enough insurance to cover my injuries?
If the driver who caused the crash does not have enough liability insurance, you may still have another source of recovery through underinsured motorist…
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What happens if the at-fault driver's insurance is accepting liability but I also want to check for medical payments coverage under the vehicle I was in?
You may be able to pursue both paths at the same time. In a North Carolina car accident claim, the at-fault driver’s bodily injury insurer may handle…
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What happens after an insurance company assigns someone to my claim?
Usually, the person assigned to your claim is the adjuster or claim representative who will handle the next steps, such as gathering basic facts, checking…
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Should my personal injury case move forward if some medical bills and records have not come in yet?
Usually yes, the case can keep moving, but it often should not be fully valued or resolved until the missing medical bills and records are in.
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Should I fill out my employer's medical leave paperwork if my injury is keeping me from doing my job duties?
Usually, yes. If your injury is limiting your job duties, completing your employer’s medical leave paperwork and turning in a doctor’s note can help protect…
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How does medical payments coverage work after a car accident?
Medical payments coverage, often called MedPay, is a type of no-fault coverage that may help pay accident-related medical bills up to the policy limit,…
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How do I notify the insurance company that I am represented after a car accident injury claim?
You usually notify the insurance company by sending a clear written letter of representation to the bodily injury adjuster or claims department, identifying…
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How do I include my medical bills in my car accident claim?
You usually include your medical bills in a North Carolina car accident claim by gathering itemized bills, records, and proof that the treatment was related…
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How do I handle medical leave paperwork when my injury keeps me from doing my job safely?
If your injury keeps you from doing your job safely, complete the medical leave paperwork carefully and make sure it matches your treating provider’s actual…
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How do I find out whether an insurance claim has already been opened after a car accident?
You can usually find out by contacting the insurance carrier for the other driver, giving the date of loss, the insured’s name, and basic crash details, and…
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How do I document work restrictions when I am still in treatment for a back injury?
You should document work restrictions with clear written records from your treating providers, regular work-status updates, and copies of anything you give…
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How can I recover lost wages as an Uber driver after a car accident injury?
You may be able to recover lost wages or lost earning capacity after a car accident if your injuries kept you from driving and you can show what income you…
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How can I make sure all of my treatment records and medications are included in my injury claim?
You can help make sure your injury claim includes all treatment records and medications by giving your attorney or claims handler a complete provider list,…
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How can I find out whether an insurance claim has already been opened under my policy?
You can usually find out by calling the insurer’s claims department, verifying your identity and policy information, and asking whether a claim number has…
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Do I send my doctor's note and medical leave paperwork directly to my employer, or should my lawyer handle it?
Usually, your employer needs the doctor’s note or leave paperwork directly from you or your medical provider, not from your personal injury lawyer.
