Firm news
Accident Q&A series
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How do I get my vehicle repairs and other accident-related costs covered when there’s no injury?
In North Carolina, you can still pursue a property-damage claim even if you were not physically injured. Most people start by opening a claim with…
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How do I find out whether an emergency-room visit will generate separate bills for the hospital and the emergency physician?
In North Carolina, an emergency-room visit often results in more than one bill because the hospital typically bills a “facility” charge and the…
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How can I get the insurance companies to stop calling me and communicate through my lawyer instead?
In North Carolina, the practical way to stop insurance adjuster calls is for your lawyer to send a written “letter of representation” telling the…
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Do I need to collect my own medical records and bills, or will the law firm request them from the providers?
In most North Carolina personal injury cases, your law firm will request your medical records and itemized bills directly from your providers after…
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Can the insurance company deny coverage because the vehicle or driver wasn’t scheduled on the policy, even if the company is insured?
Yes—an insurer can deny coverage if the policy does not actually cover the truck involved in the crash or if the driver does not qualify as an…
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Can the hospital confirm in writing that an emergency-room visit has a zero balance and is fully closed out?
Yes—under North Carolina practice, you can ask the hospital’s billing office for written confirmation that the hospital account for a specific…
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Can my passenger hire the same lawyer for their injuries from the same crash, and how does that work?
Sometimes, yes—under North Carolina ethics rules, one lawyer may be able to represent both a driver and a passenger from the same crash, but only if…
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Can being on medication or having ongoing pain change the value of my injury claim?
Yes. In North Carolina, ongoing pain and the need for medication can affect the value of an injury claim because they can support (1) higher medical…
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Can a prior partial payment affect the final settlement amount and how it is documented?
Yes. In North Carolina, a prior partial (advance) payment usually gets treated as a credit against the total settlement amount, so the final check is…
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Will my ongoing migraines and neck swelling be considered as part of my injury claim if they haven’t resolved yet?
Yes—under North Carolina personal injury law, ongoing symptoms like migraines and neck swelling can be included in your injury claim even if they…
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Why is the insurance company refusing to pay for some of my medical treatment after a car accident?
In North Carolina, an insurance company often refuses to include certain medical treatment in a car-accident settlement when it believes the…
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What should I do if the other driver’s insurance company is denying fault or offering too little for property damage?
In North Carolina, if the other driver’s insurer denies fault or makes a low property-damage offer, you usually respond by (1) documenting liability…
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What should I do if the other driver’s insurance company contacts me after the crash?
In North Carolina, you can speak with the other driver’s insurance adjuster, but you do not have to give a recorded statement, sign broad medical…
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What medical records or documents should I provide to show my treatment progress?
In a North Carolina personal injury claim, you should provide documents that show (1) what treatment you received, (2) when you received it, (3) what…
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What information should I share with my lawyer about my symptoms, appointments, and recovery progress?
In a North Carolina personal injury case, you should regularly share clear, specific updates about your symptoms, every medical appointment (past and…
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What information or documents can help strengthen our demand and increase the settlement offer?
In North Carolina, the strongest demand packages usually do two things: (1) make liability hard to dispute and (2) prove damages with clean,…
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What happens if the insurance company says the accident was my fault?
In North Carolina, an insurance company saying the wreck was your fault is not the final word. It usually means the insurer is disputing liability…
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What happens if the insurance company keeps contacting me directly after I hire a lawyer for my injury case?
In North Carolina, once you hire a lawyer for a bodily-injury claim and the insurer is told you are represented, you generally should not handle…
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What happens if I’m feeling better but I’m not back to normal yet when treatment ends?
In North Carolina, it is common to feel improved but not “back to normal” when a course of treatment ends. What matters legally is whether your…
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What happens during the first consultation for a traffic accident claim?
In North Carolina, the first consultation for a traffic accident claim is usually an intake meeting where the attorney listens to what happened,…
