Firm news
Accident Q&A series
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What happens if the other driver gave a different statement to their insurer than what appears in the police report? — Durham, NC
A different statement creates a factual dispute, but it does not automatically make the police report controlling or require the insurer to accept…
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What happens if my spouse had a prior hip injury before a new fall caused by a door at a medical office? — Durham, NC
A prior hip injury does not automatically prevent your spouse from bringing a claim. Under North Carolina law, compensation may be available for a…
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What happens if my own auto insurance has underinsured motorist coverage? — Durham, NC
Your underinsured motorist coverage may provide additional compensation when the at-fault driver’s liability insurance is not enough to cover your…
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What happens after all of my medical records and expenses are collected for an injury claim? — Durham, NC
After the records and itemized expenses are collected, they are usually reviewed for completeness, connection to the injury, and consistency before…
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What evidence should I try to preserve after my spouse was knocked down by automatic doors at a medical facility? — Durham, NC
Preserve surveillance footage, photographs of the doors, incident records, witness information, maintenance and inspection records, medical…
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What documents do I need to support an underinsured motorist claim after a car accident? — Durham, NC
You will usually need insurance policy records, proof that the at-fault insurer tendered its limits, evidence of fault, and documents showing your…
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What can I do if a funeral home gave me remains that may not be my spouse's cremated remains? — Durham, NC
Preserve the sealed container exactly as received, document its labels and condition, and promptly demand that the funeral home preserve every record…
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How do insurance records affect a personal injury claim? — Durham, NC
Insurance records can affect whether coverage is available, how fault and damages are evaluated, and what steps can move a personal injury claim…
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How do I prove my injuries and losses are worth more than the at-fault driver's policy limits? — Durham, NC
You prove it by documenting that the full amount of your accident-related injuries and losses exceeds what the at-fault driver’s liability insurer…
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How do I know whether an insurance settlement offer is fair? — Durham, NC
A fair insurance settlement offer should reasonably account for the injuries and losses supported by the evidence, the strength of the liability…
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How do I know if the other driver is responsible for my accident? — Durham, NC
The other driver may be legally responsible if the evidence shows that the driver failed to use reasonable care or violated a traffic rule, and that…
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How can vehicle damage photos help prove who caused a car accident? — Durham, NC
Vehicle damage photos can help show where the vehicles made contact, the angle of impact, and whether the physical evidence fits each driver’s…
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How can I start an underinsured motorist claim after the at-fault driver's insurance paid its policy limits? — Durham, NC
Send prompt written notice to every potentially applicable underinsured motorist insurer and ask it to open a claim, identify the adjuster, and…
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How can I get an insurance company to respond to my injury claim? — Durham, NC
You can often improve the chances of a response by making a clear written request, confirming delivery, supplying complete claim documents, and…
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How can I find out whether the facility made an incident report after my spouse was hurt? — Durham, NC
Ask the facility in writing to confirm whether an incident report was created and which department has it. A private facility may confirm the…
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How are treatment records and itemized medical expenses used in a personal injury demand? — Durham, NC
Treatment records explain the medical course after an injury, while itemized medical expenses document the services provided and the amounts paid or…
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How are medical records used to support a personal injury claim? — Durham, NC
Medical records help document your injuries, symptoms, treatment dates, limitations, and the medical history relevant to a North Carolina personal…
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How are chiropractic treatment records used in a personal injury case? — Durham, NC
Chiropractic treatment records help document your reported symptoms, examination findings, treatment history, progress, and related charges after an…
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Do I need to sign a release before a provider sends my treatment records to my lawyer? — Durham, NC
Usually, yes. A North Carolina medical provider generally needs your written authorization or another legally valid request before sending…
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Can the insurance company consider treatment from multiple medical providers in one personal injury demand? — Durham, NC
Yes. One personal injury demand can include related treatment from multiple medical providers, such as a hospital, physician, rehabilitation…
