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Accident Q&A series

  1. What should I do if I was rear-ended and now have back, foot, and ankle injuries? — Durham, NC

    Continue documenting your medical care, obtain the crash report, preserve evidence, and notify the appropriate insurers without guessing about fault…

  2. What should I do if I still need medical care after a rear-end collision? — Durham, NC

    Continue obtaining care based on your medical providers’ instructions, and make sure each provider has an accurate history of the collision, your…

  3. What should I do if I start seeing a new medical provider after an accident? — Durham, NC

    Tell your attorney promptly and provide the new medical provider’s name, contact information, first appointment date, and any forms the provider…

  4. What should I do if back pain from a car accident started the next day? — Durham, NC

    Document when the back pain began, seek medical attention if you believe you need it, and accurately tell your medical providers that the symptoms…

  5. What should I do if another driver pulled out in front of me and caused a multi-vehicle accident? — Durham, NC

    Preserve evidence showing how the first driver’s movement caused the entire sequence, report the crash, document your injuries, and notify the…

  6. What should I do if a medical provider has not sent my records after a request? — Durham, NC

    Confirm that the provider received a complete, signed request, then ask the records custodian for the request’s status and whether anything is…

  7. What should I do after a car accident if I already went to the doctor? — Durham, NC

    After seeing a doctor, follow your medical provider’s instructions, keep records of your care and expenses, and preserve evidence from the crash. You…

  8. What should I consider before responding to an insurance company’s settlement offer? — Durham, NC

    Before responding, consider whether the offer accounts for your documented injuries, medical expenses, lost income, future losses supported by…

  9. What medical records should I collect after an accident? — Durham, NC

    Collect the complete chart and itemized bill from every provider who evaluated or treated accident-related symptoms, including hospitals, clinics,…

  10. What medical records do I need for a car accident injury claim involving back and nerve pain? — Durham, NC

    You generally need the complete records from every provider who evaluated or treated your back and nerve symptoms, including visit notes, diagnostic…

  11. What happens if no one has explained what is going on with my car accident claim? — Durham, NC

    A lack of explanation does not necessarily mean your car accident claim has been denied or closed, but you should ask for a clear written status…

  12. What happens if I verbally said yes to an insurance settlement but have not signed anything yet? — Durham, NC

    A verbal “yes” may create a dispute about whether you accepted a settlement, even if you have not signed a release. Under North Carolina law, the…

  13. What happens if a medical lien amount is disputed in a personal injury case? — Durham, NC

    The disputed lien usually must be reviewed and resolved before the affected settlement funds can be released. The law firm may need to keep enough…

  14. What happens after my attorney receives my medical records for a personal injury claim? — Durham, NC

    Your attorney will usually review the records and bills, organize the history of your care, and determine whether more information is needed before…

  15. What happens after I sign a settlement release with the insurance company? — Durham, NC

    After the insurer receives your signed settlement release, it generally completes its internal processing and issues payment according to the…

  16. What happens after an insurance company makes a settlement offer in a personal injury case? — Durham, NC

    A settlement offer starts a decision-making process; it does not automatically resolve the personal injury claim. You and your attorney may review…

  17. What compensation can I seek after a car accident that caused a broken leg, spine injury, and surgery? — Durham, NC

    You may seek compensation for accident-related medical expenses, lost income, reduced earning ability, pain and suffering, permanent limitations,…

  18. What compensation can I recover for neck pain, back pain, abdominal pain, and missed work after a rear-end accident? — Durham, NC

    You may be able to seek compensation for crash-related medical expenses, lost income, physical pain, emotional distress, and certain out-of-pocket…

  19. Should I accept an injury settlement if part of the money is set aside for medical bills? — Durham, NC

    Do not accept the offer until you understand what “set aside for medical bills” means in the written settlement terms. The reserved amount might pay…

  20. Should I accept a settlement offer from an insurance company after an injury claim? — Durham, NC

    Do not accept an injury settlement until you understand what the offer covers, what you would receive after valid claims against the proceeds, and…

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