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Accident Q&A series

  1. Should I continue chiropractic care if it is helping before trying to settle my claim? — Durham, NC

    Do not change helpful chiropractic care merely to speed up a settlement, but decide whether to continue treatment with your treating provider based…

  2. Should a medical provider avoid re-signing an older treatment note with the current date? — Durham, NC

    Generally, yes. A provider should avoid re-signing an older treatment note in a way that could make the note appear to have been created or completed…

  3. Is it acceptable for treatment records to have different formatting after a medical office changes software? — Durham, NC

    Yes. Different formatting is generally understandable when a medical office changes electronic record systems, as long as the records remain…

  4. Is a diminished-value claim worth pursuing for a newer vehicle that has already been repaired? — Durham, NC

    Yes, a diminished-value claim may be worth evaluating when a newer vehicle is worth less after collision repairs because of its accident history.…

  5. How does underinsured motorist coverage apply when the at-fault driver's insurer offers its full policy limits? — Durham, NC

    An offer of the at-fault driver’s full liability limits may open the door to an underinsured motorist claim, but it does not guarantee additional…

  6. How does completing medical treatment affect a health insurer's subrogation claim? — Durham, NC

    Completing medical treatment does not automatically create, end, or fix a health insurer’s subrogation claim. It usually makes the claim easier to…

  7. How does a diminished-value claim work if the accident happened where I used to live and I have since moved? — Durham, NC

    Moving after an accident does not usually erase a diminished-value claim. If the collision occurred in North Carolina, the claim will generally…

  8. How do medical provider discounts and write-offs affect the value of a car-accident claim? — Durham, NC

    Medical provider discounts and write-offs can reduce the amount treated as past medical expenses in a North Carolina car-accident claim. Generally,…

  9. How do I open a health insurance subrogation case for an unresolved car accident claim? — Durham, NC

    Open a health insurance subrogation case by notifying the health plan’s recovery department about the collision and asking it to create a file.…

  10. How can I obtain an itemized breakdown of a health insurance lien in a personal injury case? — Durham, NC

    Send the health plan or its recovery administrator a written request for a complete claim-payment ledger, along with proof of representation and a…

  11. How can I make the store pay my child's medical bills after a slip-and-fall injury? — Durham, NC

    You can seek payment by presenting a documented premises liability claim to the store or its insurer and, if necessary, filing a lawsuit. North…

  12. How can I make sure a personal injury demand includes medical expenses I already paid out of pocket? — Durham, NC

    List each out-of-pocket medical payment separately in the demand and support it with a provider statement, receipt, explanation of benefits, or other…

  13. How can I make a claim against the other driver's insurance company after a car accident? — Durham, NC

    You can open a third-party insurance claim by notifying the other driver’s insurer, providing basic crash information, and submitting evidence of…

  14. How can I document ongoing accident injuries if I do not have health insurance or a primary doctor? — Durham, NC

    You can document ongoing injuries without health insurance or a primary doctor by keeping complete emergency-care records, seeking appropriate…

  15. How can I confirm the current lien information before resolving a personal injury claim? — Durham, NC

    Confirm lien information by contacting every medical provider and benefit payer in writing, requesting a current itemized statement, and comparing…

  16. How can a police report help support a pedestrian accident claim? — Durham, NC

    A police report can support a pedestrian accident claim by documenting the people involved, location, road conditions, witnesses, insurance…

  17. How are personal injury claims handled when the injured person is a minor? — Durham, NC

    A North Carolina personal injury claim involving a minor is handled for the child through an adult representative, and any settlement generally needs…

  18. How are pain and suffering considered when I had limited treatment and several chiropractic visits? — Durham, NC

    Pain and suffering may still be considered even if your medical care was limited and included only several chiropractic visits. In a North Carolina…

  19. Has the injured person's claim settled with the other insurance company? — Durham, NC

    No. Based on the stated facts, the injured person’s claim has not settled with the other insurance company. Medical bills and records are still being…

  20. Does it affect the claim if I did not witness the fall but another adult was supervising my child? — Durham, NC

    No, a parent’s failure to witness a child’s fall does not automatically prevent a North Carolina injury claim. The supervising adult’s firsthand…

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