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Articles from the firm

Guidance written by the attorneys who handle the cases — on car accidents, insurance, liens, and what happens after an injury in North Carolina.

  1. Accident Q&A series

    Why are medical bills needed before a personal injury demand can be prepared?

    Medical bills are usually needed to prepare a complete personal injury demand because they document the financial cost of injury-related care and show what…

  2. Accident Q&A series

    Who should my lawyer contact if a central office does not handle injury-related medical record requests?

    Your lawyer should usually contact the Health Information Management, Medical Records, or Release of Information department at the facility where you received…

  3. Accident Q&A series

    Where should a demand package be submitted for an injury claim involving a rental car?

    The demand package should generally be uploaded through the secure link provided by the insurer handling the bodily injury claim.

  4. Accident Q&A series

    What happens after I hire a lawyer if the insurance adjuster has already made an initial offer?

    Hiring a lawyer after an initial insurance offer usually does not end the claim or require you to accept that offer.

  5. Accident Q&A series

    What happens after I authorize my lawyer to pursue the available settlement offer?

    Your lawyer will usually confirm the insurance company’s final offer and all proposed settlement terms, then report them to you.

  6. Accident Q&A series

    What happens after all outstanding bills are collected for a personal injury claim?

    After the outstanding medical bills and related records are collected, the representative usually reviews them for accuracy and prepares the personal injury…

  7. Accident Q&A series

    What does it mean when an insurance company tenders its policy limits before receiving a formal demand?

    It usually means the insurance company is offering the maximum amount available under the applicable liability limits without waiting for the injured person…

  8. Accident Q&A series

    What can my lawyer do if a medical facility has not responded to a valid records request?

    Your lawyer can confirm that the request reached the correct records custodian, correct any technical issue, send a documented follow-up, and escalate the…

  9. Accident Q&A series

    What accident and insurance documents does my lawyer need to take over my injury claim?

    Your lawyer will usually need the crash report, photographs, insurance information, claim correspondence, medical provider details, bills, and any offer or…

  10. Accident Q&A series

    Should the bodily injury adjuster contact me directly after I hire a lawyer?

    Usually, no. After the bodily injury adjuster receives notice that a lawyer represents you and should handle communications, claim discussions ordinarily…

  11. Accident Q&A series

    Should I accept an equal share of the at-fault driver's policy limits when several people were injured in the same accident?

    Not automatically. An equal share may be reasonable when the available liability coverage is limited, but equality does not necessarily reflect each person’s…

  12. Accident Q&A series

    Is the injured claimant still receiving medical treatment related to the accident?

    The available facts do not show whether the injured claimant is still receiving accident-related treatment, so the claimant or an authorized representative…

  13. Accident Q&A series

    How can my lawyer obtain my medical records from a government-operated medical facility for my personal injury claim?

    Your lawyer can usually obtain the records by sending the facility a properly signed medical authorization or a patient-directed records request.

  14. Accident Q&A series

    How can I verify whether an insurance company has actually issued a settlement payment?

    You can verify an alleged settlement payment by obtaining written confirmation from the insurer or your attorney that identifies the payment date, amount,…

  15. Accident Q&A series

    How can I challenge a medical lien against my settlement?

    You can challenge a medical lien by asking for its legal basis, an itemized balance, proof that the charges relate to your injury claim, and proof that the…

  16. Accident Q&A series

    Has the other driver's insurance company already paid settlement funds to my law firm?

    Your law firm can confirm whether the insurance company sent settlement funds, but the other driver usually cannot provide a reliable answer.

  17. Accident Q&A series

    Does the at-fault party's insurance have to pay my medical bills separately from my settlement?

    Usually, no. An at-fault party’s liability insurer generally offers one settlement intended to resolve the bodily injury claim, including covered medical…

  18. Accident Q&A series

    Can my own underinsured motorist coverage provide additional compensation when the at-fault driver's policy limits are shared among multiple claimants?

    Yes, your own underinsured motorist coverage may provide additional compensation when several injured people divide the at-fault driver’s bodily injury limits.

  19. Accident Q&A series

    Can medical liens be deducted from my personal injury settlement?

    Yes. A valid medical lien may be paid from a North Carolina personal injury settlement before the remaining funds are delivered to you.

  20. Accident Q&A series

    Can I use a physical therapy referral from my current doctor as part of my injury claim?

    Yes. A physical therapy referral from your current doctor can be included in a North Carolina injury claim, especially when the doctor’s records connect the…

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