Firm news

Articles from the firm

Guidance written by the attorneys who handle the cases — on car accidents, insurance, liens, and what happens after an injury in North Carolina.

  1. Accident Q&A series

    What happens if the health plan cannot find my subrogation claim after my injury case settles?

    The health plan’s inability to find your file does not necessarily mean that its subrogation or reimbursement claim has disappeared.

  2. Accident Q&A series

    What happens if my medical records are kept by a centralized records department?

    A centralized records department can often process one request for several locations within the same healthcare system, but it may not control records held by…

  3. Accident Q&A series

    What happens if government health coverage cannot find my account information for a settlement lien review?

    If a government health program cannot find your account, that usually means the lien review needs better or corrected identifying information—not that no…

  4. Accident Q&A series

    What happens if a medical provider changed names and my treatment records are missing from the demand package?

    Missing treatment records can leave the insurer with an incomplete picture of your injuries, care, and losses, but the problem often can be corrected.

  5. Accident Q&A series

    What does it mean when my car accident settlement check is ready?

    It usually means the settlement funds have been received and the portion payable to you has been prepared for delivery.

  6. Accident Q&A series

    How is pain and suffering evaluated when I still have weakness and sharp pain after being released by my doctor?

    Your pain and suffering may still be considered after your doctor releases you because a release does not necessarily mean that every symptom has ended.

  7. Accident Q&A series

    How do I start a bodily injury claim after a car accident?

    Start a bodily injury claim by notifying the appropriate auto insurer, providing basic crash information, and asking for the claim number and assigned adjuster.

  8. Accident Q&A series

    How do I make sure all of my medical bills, MRI records, physical therapy records, and surgery records are included in my injury demand?

    Create a complete provider list, request both records and itemized bills from every facility, and compare the documents against a treatment timeline before…

  9. Accident Q&A series

    How do I get my medical records from a physical therapy provider for my injury claim?

    Send a written records request and a signed medical authorization that clearly identifies the physical therapy provider, treatment location, and date range.

  10. Accident Q&A series

    How can I resolve a possible health insurance lien when my member information does not match the insurer’s records?

    Correct the identifying information and resubmit a written lien or subrogation inquiry with a copy of the insurance card, the subscriber’s details, the injury…

  11. Accident Q&A series

    How can I protect my rights after a motor vehicle accident?

    Protect your rights by documenting the accident, preserving evidence, keeping records of your injuries and expenses, and using care when communicating with…

  12. Accident Q&A series

    How can I protect my rights after a motor vehicle accident?

    Protect your rights by reporting the crash when required, preserving evidence, documenting your injuries and expenses, notifying the appropriate insurers, and…

  13. Accident Q&A series

    How can I protect my injury claim while the insurance company is reviewing it?

    Protect your claim by keeping communications organized, preserving evidence, documenting injuries and expenses, and avoiding statements or paperwork you do…

  14. Accident Q&A series

    How can I document my injuries and treatment after a crash?

    Document your injuries by keeping complete medical records, itemized bills, appointment information, dated photographs, and a simple journal describing how…

  15. Accident Q&A series

    How are my medical bills and records used in a personal injury claim?

    Your medical records help show what injuries were reported, when treatment occurred, what providers observed, and whether follow-up care or referrals were…

  16. Accident Q&A series

    Does my spouse’s health insurance matter if my injury settlement is in my name?

    Yes, your spouse’s health insurance may matter if you were covered under that plan or if it paid medical expenses related to your injury.

  17. Accident Q&A series

    Do I have to pick up my car accident settlement check in person, or can it be mailed to me?

    You generally do not have to pick up a car accident settlement check in person if the law firm or insurer offers to mail it.

  18. Accident Q&A series

    Can travel mileage for medical appointments be included in a personal injury claim?

    Yes. Reasonable travel expenses for accident-related medical appointments may be included in a North Carolina personal injury claim when they are documented…

  19. Accident Q&A series

    Can the insurance company ask whether I was referred for more treatment after seeing an orthopedic provider?

    Yes. An insurance company may ask whether the orthopedic provider made another referral because that information can help clarify whether treatment is…

  20. Accident Q&A series

    Can physical therapy records help support my personal injury claim?

    Yes. Physical therapy records can help document your symptoms, physical limitations, treatment history, attendance, and progress after an injury.

A path forward

What happened is part of your story. Not the end of it.

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