Firm news

Articles from the firm

Guidance written by the attorneys who handle the cases — on car accidents, insurance, liens, and what happens after an injury in North Carolina.

  1. Accident Q&A series

    Can I hire a lawyer for a personal injury claim after initially trying to handle it myself? — Durham, NC

    Yes. You may hire a lawyer after starting a North Carolina personal injury claim on your own, provided an attorney agrees to take the case. However,…

  2. Accident Q&A series

    Can I electronically sign a medical-records release form instead of printing it? — Durham, NC

    Usually, yes—an electronic signature may be valid under North Carolina law if the records holder accepts electronic transactions and the signature…

  3. Accident Q&A series

    Can I challenge insurance records that are causing higher out-of-pocket charges for my medical care? — Durham, NC

    Yes. You can dispute inaccurate hospital billing information, insurance claim records, payment coding, or coordination-of-benefits information that…

  4. Accident Q&A series

    Can a personal injury claim be resolved for the insurer’s final settlement offer? — Durham, NC

    Yes. A North Carolina personal injury claim can generally be resolved for the amount described as the insurer’s final settlement offer when the…

  5. Accident Q&A series

    Can a household member’s car insurance provide underinsured motorist coverage if I was an uninsured passenger? — Durham, NC

    Possibly, but sharing a home with someone who has car insurance does not, by itself, make you insured under that policy. North Carolina law generally…

  6. Accident Q&A series

    Why might an insurer receive notice of a lien before the injured person's attorney? — Durham, NC

    An insurer may receive lien notice first because health plans, government benefit programs, medical providers, and recovery vendors often use…

  7. Accident Q&A series

    What should I do if the accident report separated the people involved and delayed access to the other driver's insurance information? — Durham, NC

    Request the complete crash report, including every continuation or supplemental page, and contact the investigating agency about missing or unclear…

  8. Accident Q&A series

    What should I do if I was initially told there was no lien but a lien was later asserted? — Durham, NC

    Do not assume either notice is final. Ask for the later claim in writing, an itemized payment history, the legal or plan language supporting…

  9. Accident Q&A series

    What medical records are needed before an insurance demand can be submitted? — Durham, NC

    An insurance demand can sometimes be submitted before every record is available, but it is usually better to obtain complete records and itemized…

  10. Accident Q&A series

    What information is needed to open a subrogation file after a rear-end collision? — Durham, NC

    To open a health-plan subrogation file, you usually need the injured person’s plan information, collision details, injury-related treatment…

  11. Accident Q&A series

    What information does my insurer review when deciding an underinsured motorist claim? — Durham, NC

    Your insurer usually reviews coverage, fault, the at-fault driver’s insurance limits, medical evidence, financial losses, and whether the crash…

  12. Accident Q&A series

    What happens when an insurance company makes its final settlement offer? — Durham, NC

    A final settlement offer usually means the insurance company says it will not voluntarily increase its current offer. You may accept it, ask the…

  13. Accident Q&A series

    What happens if the insurance company's final offer is below the minimum amount I authorized? — Durham, NC

    Your attorney generally should not accept an insurance offer below the minimum amount you authorized unless you give new approval. The insurer’s use…

  14. Accident Q&A series

    What happens if I reject an insurance company's final settlement offer and seek greater compensation? — Durham, NC

    You may reject the offer and continue seeking greater compensation, but a higher payment is not guaranteed. The insurer may reconsider, stand by its…

  15. Accident Q&A series

    What happens after I approve the medical bills and records for a personal injury demand? — Durham, NC

    After you approve the medical bills and records, the demand package is usually finalized and sent to the insurance adjuster for review. The insurer…

  16. Accident Q&A series

    What evidence should I preserve if the store prepared an incident report after my child's fall? — Durham, NC

    Preserve more than the store's incident report. Save photographs, video, witness information, receipts, clothing and footwear, medical records,…

  17. Accident Q&A series

    What evidence can show that a store knew or should have known about water on the floor? — Durham, NC

    Evidence may show that an employee created or saw the water, someone reported it, or the water remained long enough that a reasonable inspection…

  18. Accident Q&A series

    What does a negative self-pay balance on a medical statement mean? — Durham, NC

    A negative self-pay balance usually means the medical provider’s system shows a credit in the patient-responsibility portion of the account, rather…

  19. Accident Q&A series

    Should I sign a settlement release before my underinsured motorist claim is resolved? — Durham, NC

    Usually, you should not sign the at-fault insurer’s settlement release until the required underinsured motorist notice process has been completed and…

  20. Accident Q&A series

    Should I provide information or a statement directly to the store's insurance company? — Durham, NC

    You may provide basic contact and claim information, but consider getting legal advice before giving the store’s insurer a detailed or recorded…

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