Firm news
Accident Q&A series
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What should I do if the provider information on my medical record request may be wrong? — Durham, NC
Correct the provider information, confirm where the records are kept, and send an updated request with a valid patient authorization. A response…
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What should I do if the insurance company asks me about my injuries while discussing vehicle repairs? — Durham, NC
Answer truthfully, but keep the conversation focused and do not guess, minimize your symptoms, or describe your condition as final while you are…
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What should I do if new pain shows up after a bus accident? — Durham, NC
Report the new pain to a medical provider, explain when it began, and continue appropriate follow-up care based on your provider’s instructions. New…
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What should I do if my neck symptoms keep getting worse after a rear-end collision? — Durham, NC
Report the worsening symptoms to your medical provider, follow the provider’s instructions, and keep a clear record of how your condition changes.…
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What should I do if a medical provider has the wrong treatment location for my records? — Durham, NC
Contact the provider’s medical records department, identify the correct treatment location, and submit a corrected written request with enough…
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What records are needed after I finish treatment for an accident injury? — Durham, NC
After treatment ends, you generally need complete medical records, final treatment or discharge notes, itemized bills, billing ledgers, diagnostic…
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What medical records are important when my emergency room visit only checked one injured area? — Durham, NC
Keep the complete emergency room file, but also gather records from every later visit where you reported or received care for other symptoms. In a…
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What medical records and bills should be included in a personal injury demand? — Durham, NC
Include complete accident-related records and itemized bills from every provider involved in your care, not just the records from the first hospital…
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What is a letter of representation in a personal injury claim? — Durham, NC
A letter of representation is a written notice stating that a law firm represents an injured person in connection with a particular claim. It usually…
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What information does an insurance adjuster usually consider before making a settlement offer? — Durham, NC
An insurance adjuster usually reviews coverage, fault, medical evidence, the connection between the incident and the injuries, financial losses, and…
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What information do I need to provide to a lawyer after a car accident? — Durham, NC
Provide the basic crash details, insurance information, photographs, witness contacts, medical information, work-loss records, and every…
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What happens if two related injury claims are being handled by the same insurance adjuster? — Durham, NC
The same insurance adjuster may handle two related injury claims, but each person’s claim should still be evaluated separately. The adjuster may…
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What happens if the other driver was responsible for the crash? — Durham, NC
If the other driver caused the crash, you may have a North Carolina personal injury claim for losses connected to the collision. Responsibility alone…
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What happens if my doctor recommends physical therapy after an accident? — Durham, NC
A physical therapy recommendation usually becomes part of your ongoing medical care and may also become important evidence in a North Carolina…
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What happens if I only went to one medical facility after an accident? — Durham, NC
Going to only one medical facility does not automatically prevent you from bringing a North Carolina personal injury claim. Your claim will usually…
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What compensation can I seek for medical expenses and pain and suffering after a car accident? — Durham, NC
You may seek fair compensation for reasonable medical expenses and physical or emotional pain and suffering caused by a car accident. Depending on…
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What can I do if a medical provider says it has no record of my treatment after an injury? — Durham, NC
Ask the provider to search again using your correct identifying information, treatment dates, office location, therapist’s name, and any account or…
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Should I follow up with my primary care provider or a chiropractor if I am still in pain after urgent care treatment? — Durham, NC
North Carolina law does not require you to choose a primary care provider or a chiropractor for an injury claim. The appropriate follow-up depends on…
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How does my medical treatment affect the demand made to the insurance company? — Durham, NC
Your medical treatment provides much of the evidence used to explain your injuries, expenses, recovery, and ongoing limitations in an insurance…
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How does completing treatment affect my personal injury case? — Durham, NC
Completing treatment can help show the course of your recovery and allow your legal team to collect final medical records, bills, restrictions, and…
