Firm news

Accident Q&A series

  1. Does a public bus operator's insurance cover passengers injured by an uninsured driver? — Durham, NC

    Possibly, but coverage is not automatic. A passenger may qualify for uninsured motorist benefits if the public bus operator purchased that coverage…

  2. Can video showing that the other driver failed to yield help challenge an insurance company's fault decision? — Durham, NC

    Yes. Clear video of the other driver failing to yield may support a request that the insurance company reconsider its fault decision, especially if…

  3. Can limited emergency medical treatment reduce the value of my accident claim? — Durham, NC

    Yes, limited treatment after emergency care can lead an insurer to assign a lower value to an accident claim, but it does not automatically make the…

  4. Can I seek diminished value if the insurance company initially considered declaring my vehicle a total loss? — Durham, NC

    Yes, you may seek diminished value if the vehicle is repaired instead of formally declared a total loss. The insurer’s initial total-loss review may…

  5. Can I recover income I lost after I stopped doing rideshare work because of the accident? — Durham, NC

    Yes, lost rideshare income may be recoverable if you can show that another person caused the accident, the accident kept you from working, and the…

  6. Can I recover compensation if my back pain did not begin until several days after the accident? — Durham, NC

    Yes, delayed back pain does not automatically prevent you from seeking compensation after a North Carolina accident. You still need evidence…

  7. Can I make an uninsured motorist claim if I was a passenger on a public bus struck by an uninsured driver? — Durham, NC

    Yes, possibly. A bus passenger may qualify for uninsured motorist coverage if the bus operator carried coverage that protects passengers, or if the…

  8. Can I handle my vehicle damage directly with the insurance company while an attorney handles my injury claim? — Durham, NC

    Yes. In many North Carolina car accident cases, you may handle repairs or a total-loss claim directly while an attorney handles only the bodily…

  9. Can I handle my child's injury claim directly with the insurance company? — Durham, NC

    Yes, you may communicate and negotiate directly with the insurance company about your child’s injury claim. However, a parent generally cannot…

  10. Can I bring an injury claim against a public transit service after a bus accident? — Durham, NC

    Yes, you may be able to bring an injury claim after a public transit bus accident, but the correct process depends on who owned and operated the bus.…

  11. Can an insurer reconsider fault after reviewing a different police report? — Durham, NC

    Yes. An insurer can reconsider its fault decision after receiving a different or corrected police report, but a change is not automatic. The insurer…

  12. Can an insurance adjuster contact an injured person directly about property damage if an attorney only represents them for bodily injury? — Durham, NC

    Generally, yes. If the attorney’s representation is clearly limited to the bodily injury claim, an insurance adjuster may usually communicate…

  13. Can an electronically signed settlement release be legally valid? — Durham, NC

    Yes. In North Carolina, a settlement release generally cannot be denied legal effect solely because it was signed electronically. Its validity still…

  14. Can a personal injury settlement be finalized if the parties agreed verbally but the written release has not been provided? — Durham, NC

    A verbal agreement may create an enforceable settlement in North Carolina, but the claim usually cannot be fully completed until the release terms…

  15. Can a minor child have a personal injury claim after a car accident even if they did not initially report pain? — Durham, NC

    Yes. A minor child may have a North Carolina personal injury claim even if the child did not report pain immediately after a car accident. The claim…

  16. Why would an insurance company ask for a letter of representation after an accident? — Durham, NC

    An insurance company usually asks for a letter of representation to confirm that a lawyer represents the injured person and to identify the accident…

  17. Why are medical records important in a personal injury claim? — Durham, NC

    Medical records are important because they document your reported symptoms, evaluation, treatment, medical history, and progress over time. In a…

  18. Why are medical records important in a personal injury case? — Durham, NC

    Medical records are important because they document your condition, treatment, symptoms, limitations, and medical history after an injury. In a North…

  19. What should I tell my insurance company while my personal injury claim is still being prepared? — Durham, NC

    Tell the insurance company that your personal injury claim is still being documented and that your attorney will provide an update when the necessary…

  20. What should I do when the insurance adjuster has not made an initial settlement offer yet? — Durham, NC

    Send a written follow-up asking whether the adjuster has completed the review, whether anything is missing, and when a response can reasonably be…

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