Firm news
Accident Q&A series
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What happens after I sign the medical provider verification for my injury claim? — Durham, NC
After you sign a pre-demand medical provider verification, the claim file is usually checked one more time and the insurance demand is prepared or…
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What factors determine whether I can win my personal injury case? — Durham, NC
Your ability to succeed depends on whether the evidence proves fault, connects the incident to your injuries, documents your losses, and overcomes…
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What evidence should I preserve after being injured as a bus passenger? — Durham, NC
Preserve anything that shows which bus was involved, how the accident happened, what you experienced, and how the injury affected you. Important…
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What evidence do I need to support an injury claim arising from a public bus accident? — Durham, NC
You generally need evidence showing how the bus accident happened, that you were a passenger, how the collision caused your injuries, and what losses…
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What can I do if the insurance carrier has not responded to my personal injury claim? — Durham, NC
Send a documented follow-up that confirms what the carrier received, asks whether anything is missing, and requests a specific date for an update. If…
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What can I do if an insurance company denies my car-accident claim based on a collision report that conflicts with the report I received? — Durham, NC
You can challenge the denial by identifying which collision report the insurer used, obtaining the current official report and any supplements,…
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How should an insurer confirm the scope of an attorney's representation after an accident? — Durham, NC
An insurer should request clear written confirmation from the attorney identifying the client, accident, claim, and matters covered by the…
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How is a personal injury claim evaluated when medical treatment is still ongoing? — Durham, NC
A personal injury claim can be evaluated while treatment continues, but the evaluation is usually preliminary because the full medical outcome,…
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How does an insurance company decide what settlement offer to make after reviewing my medical bills and records? — Durham, NC
An insurance company usually evaluates more than the total shown on your medical bills. The adjuster considers fault, whether the accident caused the…
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How does a police report affect who is considered responsible for a vehicle collision? — Durham, NC
A police report can strongly influence how an insurer initially views responsibility, but it does not make the final legal decision. The insurer may…
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How do I identify the correct insurer for a public bus accident claim? — Durham, NC
Start by identifying the government entity that owned the bus and the organization that employed the driver or operated the route. A Durham public…
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How do I decide whether an insurance company's settlement offer is fair? — Durham, NC
A fair settlement offer should reasonably account for the strength of your claim, the accident-related losses supported by evidence, any unpaid bills…
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How can I pursue a car accident injury claim on behalf of my child? — Durham, NC
You can usually pursue a North Carolina car accident injury claim for your minor child by documenting the child’s injuries, notifying the appropriate…
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How can I prove that major accident repairs reduced my vehicle's market value? — Durham, NC
You can prove diminished value with reliable evidence of the difference between the vehicle’s fair market value immediately before and immediately…
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How can I find out what insurance coverage applies after I am injured in a bus accident? — Durham, NC
Start by identifying the bus’s legal owner, the company or public agency operating it, the driver’s employer, and every vehicle involved. Then…
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How can I document an accident injury if an X-ray did not show what was causing my pain? — Durham, NC
You can document an accident injury even when an X-ray does not identify the source of your pain. Medical visit notes, recorded symptoms, physical…
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How can I dispute being blamed for a crash when the evidence indicates the other driver caused it? — Durham, NC
You can dispute the insurer’s decision by requesting a written reconsideration and submitting organized evidence showing how the crash occurred. If…
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How can I check the status of my personal injury claim? — Durham, NC
You can check the status of your personal injury claim by asking the assigned claims representative for a written update that identifies the current…
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How can I challenge an insurance company's finding that I caused a car accident? — Durham, NC
You can challenge the insurer’s finding by asking for its reasoning in writing and submitting evidence that supports a different account of the…
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Does a representation letter for a bodily injury claim also cover the property damage claim? — Durham, NC
No, not automatically. Whether a representation letter covers property damage depends on the scope stated in the engagement agreement, the letter…
