Firm news

Accident Q&A series

  1. Can I forward my lawyer's representation letter to the at-fault driver's insurance company myself? — Durham, NC

    Yes, you usually can forward your lawyer’s representation letter to the at-fault driver’s insurance company yourself, but it is often better for the…

  2. Can I bring a claim if I was driving a rental car at the time of the accident? — Durham, NC

    Yes. In North Carolina, driving a rental car usually does not prevent you from bringing an injury claim against the person or company that caused the…

  3. Can a lost job opportunity still be considered in settlement negotiations even if it is not a formal lost wage claim? — Durham, NC

    Yes, a lost job opportunity may still be discussed in a North Carolina personal injury claim even if it does not fit neatly into a formal past lost…

  4. Can a government benefits program recover payments from a personal injury settlement? — Durham, NC

    Yes, sometimes it can. In North Carolina, certain government-funded medical benefit programs may seek repayment from a personal injury settlement…

  5. Why would my lawyer need my health insurance card in a personal injury case? — Durham, NC

    Your lawyer may need your health insurance card to identify who has been paying for your accident-related care, request the right records and billing…

  6. Who should receive my settlement demand if my accident claim is still being migrated between claims systems? — Durham, NC

    Send the demand to the claims contact the carrier has actually given you for the active file, even if that person is a supervisor rather than a named…

  7. Who at the insurance company handles questions about available coverage after a car accident claim is opened? — Durham, NC

    Usually, the insurance adjuster assigned to the claim handles early questions about available coverage, or routes those questions to a coverage or…

  8. What should I do if I was in a head-on car accident and I still have neck and back pain but did not go to the hospital right away? — Durham, NC

    You should get medical attention as soon as you believe you need it, document your symptoms and missed work, and preserve the crash evidence. In…

  9. What should I do if I need more medical treatment after a car accident? — Durham, NC

    If you need more medical treatment after a car accident, keep treating as reasonably needed, follow your providers’ instructions, and document every…

  10. What proof do I need to show that I missed a new job because of my injury? — Durham, NC

    You usually need proof that the job was real, that you were expected to start, and that your injury kept you from doing so. In a North Carolina…

  11. What medical records do I need to support a higher car accident settlement? — Durham, NC

    The most helpful records are the ones that clearly connect the crash to your injuries, show what treatment you received, document how long your…

  12. What medical records do I need for a car accident claim if EMS took me to the hospital and I had x-rays done? — Durham, NC

    You usually need the full set of records tied to the crash, not just the hospital discharge papers. For a North Carolina car accident claim, that…

  13. What medical records and injury information should I provide to support a motor vehicle injury claim? — Durham, NC

    You should usually provide organized records that show what injuries you reported, when you treated, what providers found, what care was given, and…

  14. What information do I need to report a slip and fall to the property owner's insurance company? — Durham, NC

    To report a slip and fall to a property owner’s insurance company, you usually need the basic incident details, the injured person’s contact…

  15. What information do I need to have ready when I talk to a lawyer about my car accident? — Durham, NC

    You do not need every document in hand before speaking with a lawyer about a Durham car accident, but it helps to have the basic facts, insurance…

  16. What information can be shared with a benefits program about the status of an injury claim? — Durham, NC

    Usually, only limited claim-status information should be shared unless the benefits program has a clear legal right to the information or proper…

  17. What happens to my injury case if I am still getting treatment and have not finished all my appointments? — Durham, NC

    Your injury case usually does not end just because treatment is still ongoing. In many North Carolina injury claims, it is often better to understand…

  18. What happens if the rental car company says it is self-insured after an accident? — Durham, NC

    If a rental car company says it is self-insured, that usually means there may not be a traditional outside auto insurer handling the bodily injury…

  19. What happens if the police came to the scene but I do not have the accident report yet? — Durham, NC

    If police responded, the lack of a report in your hands usually does not stop a North Carolina injury claim. The report is often helpful, but it is…

  20. What happens if the insurance company denies a car accident claim based on disputed fault? — Durham, NC

    A denial based on disputed fault does not automatically end a North Carolina car accident claim. It usually means the insurer believes the available…

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