Firm news

Accident Q&A series

  1. What happens if some of my treatment records have not been sent to my lawyer yet? — Durham, NC

    If some of your treatment records have not reached your lawyer yet, your claim may simply stay in the evidence-gathering stage a little longer. In…

  2. What compensation can I seek after a car accident caused a fractured toe and ongoing pain? — Durham, NC

    You may be able to seek compensation for reasonable medical expenses, lost income, pain and suffering, and other accident-related losses if another…

  3. What can I do if the other driver tried to offer me money after the accident? — Durham, NC

    You do not have to accept money from the other driver just because they offered it after a crash. In a North Carolina injury claim, taking cash too…

  4. What can I do if the insurance company says it will not fully consider my wage loss documentation? — Durham, NC

    You may still be able to support a wage loss claim, but the insurer will usually want clearer proof tying your missed work to accident-related limits…

  5. What can I do if another driver turned into my lane and caused a crash involving my car and another vehicle? — Durham, NC

    You may be able to pursue an injury claim and a property-damage claim if another driver turned into your lane and caused a multi-vehicle crash. In…

  6. How do medical records and bills get collected after I finish treatment for an injury claim? — Durham, NC

    Usually, medical records and itemized bills are gathered after your treatment is reasonably complete so the claim shows the full course of care. In a…

  7. How do I use the police report and hospital records to support my car accident claim? — Durham, NC

    You use the police report to help show how the crash happened and the hospital records to help show what injuries were diagnosed, when symptoms…

  8. How do I show that missing orientation because of an injury cost me a new job? — Durham, NC

    Yes, a missed job orientation can sometimes be part of a North Carolina personal injury claim, even if you had not officially started work yet. The…

  9. How do I send a demand letter when an injury claim has been transferred to a new insurance administrator? — Durham, NC

    Send the demand in writing to the new claims administrator using the most current contact information you have, and copy any supervisor or transfer…

  10. How do I prove the other driver was at fault when they turned across traffic and hit multiple cars? — Durham, NC

    You usually prove fault by showing the turning driver failed to yield, using the crash report, vehicle damage, scene evidence, witness statements,…

  11. How do I prove my back injury was caused by the car accident? — Durham, NC

    You usually prove a back injury claim by tying the crash to your symptoms through prompt medical care, consistent records, imaging or other testing…

  12. How do I prove fault in a car accident when a government employee was involved? — Durham, NC

    You prove fault much like any other North Carolina car accident claim: by showing what the government employee did, why it was negligent, and how…

  13. How do I find the right claims department for a car accident involving a rental vehicle? — Durham, NC

    Start by identifying every possible layer of coverage: the rental driver’s personal auto insurer, any insurer listed on the crash report, any…

  14. How do I file a personal injury claim when the other driver was in a rental car? — Durham, NC

    You usually file the injury claim much like any other North Carolina car accident claim, but you need to identify the right liability carrier or…

  15. How do I confirm whether a medical lien has been received in a personal injury case? — Durham, NC

    You usually confirm a medical lien by checking whether the claim file contains written lien notice from the provider or benefits program and whether…

  16. How can I confirm the correct claim number and contact person for an accident injury claim? — Durham, NC

    You can usually confirm the right bodily injury claim number and the current contact person by getting the information in writing from the insurer or…

  17. Does it affect my personal injury case if all of my medical treatment is through a veterans' healthcare system? — Durham, NC

    Yes, it can affect how a North Carolina personal injury claim is documented and resolved, but it does not automatically prevent a claim. If your…

  18. Does a police report help my car accident injury case if I was not the driver? — Durham, NC

    Yes, a police report can help a passenger injury claim in North Carolina, but it is usually only one piece of the case. It may identify the drivers,…

  19. Do I have to accept the insurance company's offer if the appraisal process does not resolve the dispute? — Durham, NC

    No. If the appraisal process still does not resolve a diminished value dispute, you generally do not have to accept the insurance company’s offer…

  20. Can I still start a claim if my accident happened recently and I do not have all my paperwork with me yet? — Durham, NC

    Yes. If your accident happened recently, you can usually begin a North Carolina injury claim even if you do not have every document in front of you…

A path forward

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