Firm news

Accident Q&A series

  1. What proof do I need to show lost wages if I tried to keep working after the accident but earned less? — Durham, NC

    You can support a lost-wage claim even if you continued working, provided you can show that the accident-related injury caused you to earn less. The…

  2. What medical records should I gather after receiving physical therapy for an injury? — Durham, NC

    Gather the complete physical therapy chart, not just visit summaries. Important items include the initial evaluation, treatment plan, daily notes,…

  3. What information should I gather after a motor vehicle accident? — Durham, NC

    Gather the crash report, driver and insurance details, photographs, witness information, medical and therapy records, bills, proof of missed work,…

  4. What information should I gather after a car accident? — Durham, NC

    Gather the crash report information, driver and insurance details, photographs, witness contacts, medical documents, vehicle records, and every…

  5. What information should I gather after a car accident? — Durham, NC

    Gather the other drivers’ identifying and insurance information, witness contact details, photographs or video, the crash report information, medical…

  6. What information does my lawyer need to send to the insurance company after a car accident? — Durham, NC

    Your lawyer will usually send a letter identifying each injured client, the accident, the insurance claim, and the law firm’s role. The letter…

  7. What information do I need to provide to confirm whether there is a medical lien on my settlement? — Durham, NC

    You will usually need to provide your full identifying information, the date and type of accident, health-plan details, and a signed authorization. A…

  8. What happens if the health plan cannot find my subrogation claim after my injury case settles? — Durham, NC

    The health plan’s inability to find your file does not necessarily mean that its subrogation or reimbursement claim has disappeared. The request may…

  9. What happens if my medical records are kept by a centralized records department? — Durham, NC

    A centralized records department can often process one request for several locations within the same healthcare system, but it may not control…

  10. What happens if government health coverage cannot find my account information for a settlement lien review? — Durham, NC

    If a government health program cannot find your account, that usually means the lien review needs better or corrected identifying information—not…

  11. What happens if a medical provider changed names and my treatment records are missing from the demand package? — Durham, NC

    Missing treatment records can leave the insurer with an incomplete picture of your injuries, care, and losses, but the problem often can be…

  12. What does it mean when my car accident settlement check is ready? — Durham, NC

    It usually means the settlement funds have been received and the portion payable to you has been prepared for delivery. Before accepting the check,…

  13. How is pain and suffering evaluated when I still have weakness and sharp pain after being released by my doctor? — Durham, NC

    Your pain and suffering may still be considered after your doctor releases you because a release does not necessarily mean that every symptom has…

  14. How do I start a bodily injury claim after a car accident? — Durham, NC

    Start a bodily injury claim by notifying the appropriate auto insurer, providing basic crash information, and asking for the claim number and…

  15. How do I make sure all of my medical bills, MRI records, physical therapy records, and surgery records are included in my injury demand? — Durham, NC

    Create a complete provider list, request both records and itemized bills from every facility, and compare the documents against a treatment timeline…

  16. How do I get my medical records from a physical therapy provider for my injury claim? — Durham, NC

    Send a written records request and a signed medical authorization that clearly identifies the physical therapy provider, treatment location, and date…

  17. How can I resolve a possible health insurance lien when my member information does not match the insurer’s records? — Durham, NC

    Correct the identifying information and resubmit a written lien or subrogation inquiry with a copy of the insurance card, the subscriber’s details,…

  18. How can I protect my rights after a motor vehicle accident? — Durham, NC

    Protect your rights by documenting the accident, preserving evidence, keeping records of your injuries and expenses, and using care when…

  19. How can I protect my rights after a motor vehicle accident? — Durham, NC

    Protect your rights by reporting the crash when required, preserving evidence, documenting your injuries and expenses, notifying the appropriate…

  20. How can I protect my injury claim while the insurance company is reviewing it? — Durham, NC

    Protect your claim by keeping communications organized, preserving evidence, documenting injuries and expenses, and avoiding statements or paperwork…

A path forward

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