Firm news

Accident Q&A series

  1. What happens after an insurance company assigns someone to my claim? — Durham, NC

    Usually, the person assigned to your claim is the adjuster or claim representative who will handle the next steps, such as gathering basic facts,…

  2. Should my personal injury case move forward if some medical bills and records have not come in yet? — Durham, NC

    Usually yes, the case can keep moving, but it often should not be fully valued or resolved until the missing medical bills and records are in. In a…

  3. Should I fill out my employer's medical leave paperwork if my injury is keeping me from doing my job duties? — Durham, NC

    Usually, yes. If your injury is limiting your job duties, completing your employer’s medical leave paperwork and turning in a doctor’s note can help…

  4. How does medical payments coverage work after a car accident? — Durham, NC

    Medical payments coverage, often called MedPay, is a type of no-fault coverage that may help pay accident-related medical bills up to the policy…

  5. How do I notify the insurance company that I am represented after a car accident injury claim? — Durham, NC

    You usually notify the insurance company by sending a clear written letter of representation to the bodily injury adjuster or claims department,…

  6. How do I include my medical bills in my car accident claim? — Durham, NC

    You usually include your medical bills in a North Carolina car accident claim by gathering itemized bills, records, and proof that the treatment was…

  7. How do I handle medical leave paperwork when my injury keeps me from doing my job safely? — Durham, NC

    If your injury keeps you from doing your job safely, complete the medical leave paperwork carefully and make sure it matches your treating provider’s…

  8. How do I find out whether an insurance claim has already been opened after a car accident? — Durham, NC

    You can usually find out by contacting the insurance carrier for the other driver, giving the date of loss, the insured’s name, and basic crash…

  9. How do I document work restrictions when I am still in treatment for a back injury? — Durham, NC

    You should document work restrictions with clear written records from your treating providers, regular work-status updates, and copies of anything…

  10. How can I recover lost wages as an Uber driver after a car accident injury? — Durham, NC

    You may be able to recover lost wages or lost earning capacity after a car accident if your injuries kept you from driving and you can show what…

  11. How can I make sure all of my treatment records and medications are included in my injury claim? — Durham, NC

    You can help make sure your injury claim includes all treatment records and medications by giving your attorney or claims handler a complete provider…

  12. How can I find out whether an insurance claim has already been opened under my policy? — Durham, NC

    You can usually find out by calling the insurer’s claims department, verifying your identity and policy information, and asking whether a claim…

  13. Do I send my doctor's note and medical leave paperwork directly to my employer, or should my lawyer handle it? — Durham, NC

    Usually, your employer needs the doctor’s note or leave paperwork directly from you or your medical provider, not from your personal injury lawyer. A…

  14. Do I need to make a claim for my child if my child was in the car but was not injured? — Durham, NC

    Usually no. If your child was in the car but had no injury, no symptoms, and no related medical care or other damages, there often is no separate…

  15. Can my lawyer contact the other driver's insurance company to get the claim number and adjuster information? — Durham, NC

    Yes. In a North Carolina car accident claim, your lawyer can usually contact the other driver’s insurance company to ask whether a bodily injury…

  16. Can my employer require me to fill out medical leave forms while I am still going to therapy and doctor appointments for a back injury? — Durham, NC

    Yes, an employer can often ask you to complete medical leave paperwork if your injury is affecting your ability to work safely, even while you are…

  17. Can I use MedPay under my own auto policy if I was hurt while driving someone else's vehicle? — Durham, NC

    Maybe. In North Carolina, MedPay is optional coverage and the answer usually depends on the exact wording of your own auto policy, whether you are an…

  18. Can I take medical leave if my back injury makes it unsafe to perform my regular job duties? — Durham, NC

    Yes, you may be able to take medical leave if your back injury makes it unsafe to do the essential parts of your job. In North Carolina, the…

  19. Can I still recover compensation if my medical treatment is more than the other driver's policy limits? — Durham, NC

    Yes, you may still have options if your medical treatment is more than the at-fault driver’s insurance limits. In North Carolina, recovery may come…

  20. Can I still recover compensation if I manage my symptoms at home instead of going to physical therapy? — Durham, NC

    Yes, you may still be able to recover compensation, but stopping physical therapy can affect how an insurer or jury views your injuries and damages.…

A path forward

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