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Accident Q&A series

  1. Can I still pursue an injury claim if I had neck and back pain after the accident and went to the emergency room later? — Durham, NC

    Yes, you may still be able to pursue an injury claim in North Carolina even if you went to the emergency room later instead of immediately. The key…

  2. Can I settle my injury case if I'm still having some pain but do not want to continue medical treatment with physical therapist? — Durham, NC

    Yes, you can sometimes settle while you still have some pain, but doing so can be risky if your treatment picture is not clear yet. In a North…

  3. Can I make a claim under the insurance on the car I was driving if I was not the owner? — Durham, NC

    Yes, sometimes. In North Carolina, a person who was driving someone else’s car with permission may be able to make a claim under that vehicle’s…

  4. Can I check the status of a claim if I only have my policy number? — Durham, NC

    Usually, yes—you may be able to check whether a claim exists or has been assigned if you have the policy number, but that does not always mean the…

  5. What happens if the insurance company will not offer a fair settlement for my injury claim? — Durham, NC

    If the insurance company will not offer a fair settlement, your claim does not automatically end. In a North Carolina injury claim, the next step may…

  6. What happens after my lawyer starts a personal injury claim with the insurance company? — Durham, NC

    After your lawyer opens a personal injury claim, the insurance company usually assigns a claim number and adjuster, reviews basic coverage…

  7. How is pain and suffering valued in a car accident case involving ongoing neck and back pain? — Durham, NC

    Pain and suffering in a North Carolina car accident case is not valued by a fixed formula. It is usually evaluated by looking at how credible and…

  8. How do settlement negotiations usually work in a car accident injury claim? — Durham, NC

    Settlement negotiations in a North Carolina car accident injury claim usually involve a back-and-forth exchange of records, bills, facts, and offers…

  9. How do I know whether my insurance claim has been opened yet? — Durham, NC

    You usually know an insurance claim has been opened when the insurer assigns a claim number, confirms the claim in writing or by phone, or identifies…

  10. Can I still move forward with a personal injury claim if the insurance company has not sent claim details yet? — Durham, NC

    Yes, you may still be able to move forward even if the insurance company has not yet sent claim details. In many North Carolina injury matters, a…

  11. Can I recover compensation for neck and back pain that keeps me from doing chores and daily activities? — Durham, NC

    Yes, in North Carolina, compensation in a personal injury claim may include pain and suffering when neck or back pain affects your normal daily…

  12. What should I do if my back and leg injuries are getting worse after a rear-end collision? — Durham, NC

    If your back and leg symptoms are getting worse after a rear-end collision, the practical next step is to get medical attention, document the…

  13. What should I do if I am still going to treatment for back pain after getting hurt at an apartment complex? — Durham, NC

    If you are still treating for back pain after an apartment complex injury, keep following your providers’ instructions, save every record and bill,…

  14. What kind of medical documentation helps support an injury claim against an apartment complex? — Durham, NC

    The most helpful medical documentation is the record that clearly connects your symptoms, treatment, and limits to the apartment-complex incident. In…

  15. What happens if new medical treatment changes the value of an injury claim? — Durham, NC

    New medical treatment can change the value of an injury claim because it may increase medical expenses, affect how long symptoms lasted, and change…

  16. What happens if I keep treating because I still need care but I also need money for a replacement car? — Durham, NC

    You may be able to keep treating for your injuries while also pursuing the property-damage part of your claim for a replacement car. In North…

  17. How does ongoing medical care affect settlement discussions in a personal injury case? — Durham, NC

    Ongoing medical care often slows settlement discussions because the full value of a North Carolina injury claim may be harder to assess while…

  18. How can I prove my injuries from a crash if I have pictures and video but no early medical treatment? — Durham, NC

    You may still be able to prove your injuries, but pictures and video usually are not enough by themselves when there was no early medical treatment.…

  19. Do I need to submit a new demand if the injured person has additional treatment after negotiations started? — Durham, NC

    Maybe. If the injured person has meaningful additional treatment after negotiations begin, it is often sensible to update the demand rather than keep…

  20. Do I need to collect my own medical records after an injury, or can my lawyer request them for me? — Durham, NC

    In many North Carolina injury claims, your lawyer can usually request medical records and bills for you once you sign the needed authorization forms.…

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