Firm news

Accident Q&A series

  1. How can I keep an insurance company from denying or shutting down my injury claim when I have medical bills and ongoing pain? — Durham, NC

    In North Carolina, the best way to reduce the risk of a denial or premature closure is to build a clear, consistent record of what happened, when…

  2. How can I file a claim against the other driver's insurance after a parking lot accident? — Durham, NC

    In North Carolina, you usually start a third-party claim by reporting the parking lot crash to the other driver's insurer, giving basic facts about…

  3. Do I have a personal injury case if I was taken by ambulance to the emergency room after an incident? — Durham, NC

    Maybe, but being taken by ambulance to the emergency room does not automatically mean you have a personal injury case under North Carolina law.…

  4. Can I still start a car accident claim if I am still getting medical treatment for my eye and other injuries? — Durham, NC

    Yes. In North Carolina, you can usually start a car accident claim before your medical treatment is finished. In many cases, it makes sense to open…

  5. Can I still pursue an injury claim if the property damage looks minor? — Durham, NC

    Yes. Under North Carolina law, a personal injury claim does not automatically fail just because the visible vehicle damage looks minor. The real…

  6. Can I still pursue a claim if I have not yet given the law firm all the details of my injury? — Durham, NC

    Yes. In North Carolina, you can still pursue a personal injury claim even if your first call with a law firm ended before all details were gathered.…

  7. Can I still pursue a car accident claim if the vehicle that hit me was registered to someone other than the person who was driving? — Durham, NC

    Yes, you may still be able to pursue a North Carolina car accident claim even if the vehicle was registered to someone other than the driver. In…

  8. Can I still make a claim if the insurance company is denying that the policy was active on the accident date? — Durham, NC

    Yes, you may still have a claim under North Carolina law even if the other driver’s insurer says the policy was not active on the crash date. In many…

  9. Can I still make a car accident claim if I was a passenger and there is a police report? — Durham, NC

    Yes. In North Carolina, a passenger can often make an injury claim after a car crash if another person or entity caused the collision and the…

  10. Can I recover compensation for neck and back injuries after a car accident even if I did not see my regular doctor? — Durham, NC

    Yes. In North Carolina, you may still have an injury claim even if you did not see your regular doctor after a car accident. The harder issue is…

  11. Can I recover compensation for facial injuries, an eye injury from an airbag, and a totaled car after a motor vehicle accident? — Durham, NC

    Yes, under North Carolina law, a crash can lead to both an injury claim and a separate property damage claim. If another party’s negligence caused…

  12. Can I make an injury claim if I was a passenger and the driver was my parent who caused the crash? — Durham, NC

    Yes. In North Carolina, the parent-child relationship does not automatically block an injury claim arising from a motor vehicle crash, so an injured…

  13. Can I file a personal injury claim if an adjustment caused a hernia? — Durham, NC

    Possibly. In North Carolina, a claim may exist if a health care provider’s adjustment fell below the accepted standard of care and directly caused…

  14. Can I challenge a car accident settlement if I think I agreed too soon or did not fully understand it? — Durham, NC

    Maybe, but in North Carolina it is usually hard to undo a signed car accident settlement once you accepted the deal and signed a release. A…

  15. What information do I need to start a new underinsured motorist claim? — Durham, NC

    To start a new underinsured motorist claim in North Carolina, you usually need the basic crash details, your auto policy information, the at-fault…

  16. What information do I need to provide to start an underinsured motorist claim? — Durham, NC

    To start an underinsured motorist claim in North Carolina, you usually need to give the carrier enough information to identify the policy, the crash,…

  17. What happens if the police report lists the wrong vehicle owner after a car accident? — Durham, NC

    A wrong vehicle owner on a North Carolina crash report does not automatically decide fault, coverage, or whether an injury claim can move forward.…

  18. What happens if the other driver will not offer enough to cover my hospital bills after a car accident? — Durham, NC

    In North Carolina, a low offer does not automatically mean you have to accept it. If the other driver will not offer enough to cover hospital bills…

  19. What happens if my insurance policy is handled by a different claims office than the one I first contacted? — Durham, NC

    Usually, the claim does not restart just because the insurance company routes it to a different claims office. In North Carolina, what matters most…

  20. What happens if my car is totaled after a crash caused by another driver? — Durham, NC

    If another driver caused the crash and your car is a total loss, the property-damage part of the claim usually focuses on the vehicle’s fair market…

A path forward

What happened is part of your story. Not the end of it.

A clear plan makes room to heal. We handle the claim. You get back to your life.

Talk through what comes next