Firm news
Accident Q&A series
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What should I do if an insurance company contacted me but I do not remember what happened with the claim? — Durham, NC
Do not guess about the crash or the claim. Ask the insurance representative to provide the claim number, date of loss, insured’s name, current…
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What should I do after being involved in a motor vehicle accident? — Durham, NC
Protect everyone’s safety, report the accident when required, exchange information, document the scene, notify your insurer, and preserve records…
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What should I do after a motor vehicle accident if I may need a lawyer? — Durham, NC
Preserve the evidence, report the accident as required, document your injuries and expenses, and arrange a lawyer consultation as soon as your…
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What information should I get to verify a medical lien in my injury case? — Durham, NC
Get written confirmation of who owns the claim, the legal basis for it, the accident-related payments included, and the current payoff amount. Ask…
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What information does my personal injury lawyer need to request my medical records? — Durham, NC
Your personal injury lawyer generally needs your correct identifying information, the name and location of every treatment provider, treatment dates,…
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What happens if the release terms do not match the settlement agreement? — Durham, NC
If a proposed release does not match the settlement agreement, the difference should be identified and corrected before the release is signed. The…
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What happens if the other driver denies responsibility for the accident? — Durham, NC
The other driver’s denial does not automatically defeat your claim. Responsibility may be determined from physical evidence, witness accounts, the…
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What happens if the insurance company says another law firm is listed on my injury claim? — Durham, NC
It usually means the insurer’s file identifies another firm as your attorney, so the adjuster may pause communications until your representation…
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What happens if an insurance company forwards a lien related to my medical treatment? — Durham, NC
The forwarded lien becomes an item that must be investigated before personal injury settlement funds are distributed. Forwarding the notice does not,…
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What happens after I finish medical treatment in a personal injury claim? — Durham, NC
After you finish medical treatment, your legal team will usually confirm that no referrals or follow-up care remain pending, collect the final…
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What evidence do I need for a car accident injury claim if police and EMS came to the scene? — Durham, NC
You still need evidence showing how the crash happened, who was at fault, how you were injured, and what losses followed. The police report, EMS run…
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What does it mean if a healthcare lien is attached to my personal injury claim? — Durham, NC
A healthcare lien generally means a medical provider, health plan, or other healthcare payor claims a right to receive payment from money recovered…
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What documents does the insurance company need before discussing my injury claim with my attorney? — Durham, NC
The insurance company usually needs a letter of representation before discussing your North Carolina injury claim with your attorney. If another law…
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What can I do if the other side has not sent the settlement release or payment after agreeing to settle? — Durham, NC
Document the settlement agreement, request a written status update, and ask the other side to identify anything preventing delivery of the release or…
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What can I do if a medical lien does not match the emergency treatment records I received? — Durham, NC
Dispute the difference in writing and ask the lien claimant to identify every charge, payment, adjustment, and treatment date included in the claimed…
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How do I make sure my medical bills are considered under MedPay after a car accident? — Durham, NC
Confirm in writing that the policy includes MedPay, identify the correct adjuster and claim number, and submit complete, itemized medical bills with…
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How do I find out whether an emergency room visit is included in a medical lien? — Durham, NC
Compare the lien claimant’s written, itemized claim history with the emergency room’s date of service, facility bill, professional bills, and…
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How can I verify whether a medical lien in my personal injury case is accurate? — Durham, NC
Verify the lien by comparing its written notice and itemized charges with the complete medical record, account ledger, insurance payments,…
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How can I pursue compensation after another driver pulled out and hit the side of my car? — Durham, NC
You may pursue compensation by documenting how the other driver caused the crash, connecting your injuries to the impact, and presenting evidence of…
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How can I protect my rights after a car crash while I am still figuring out my injuries? — Durham, NC
You can protect your rights by preserving crash evidence, documenting how your symptoms develop, following your medical providers’ instructions, and…
