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Accident Q&A series

  1. How do insurance companies handle my medical bills and injury claim after my lawyer notifies them?

    After your lawyer notifies the insurance companies, they usually open or update the claim, assign an adjuster, review liability, and begin gathering records…

  2. How do I report a car accident injury claim when the insurer cannot locate the policyholder using the information I have?

    In North Carolina, you can still report a car accident injury claim even if the insurer cannot find the policyholder right away, but you usually need better…

  3. How do I identify the correct insurance carrier for the other driver after an accident?

    In North Carolina, the fastest way to identify the other driver’s insurance carrier is usually to compare the crash report, the exchange of information at the…

  4. How do I handle an insurance claim when the car I was driving belongs to a relative?

    In North Carolina, the first place to look is usually the insurance on the vehicle involved, because an owner's policy commonly covers a permissive driver…

  5. How can my attorney communicate with the other driver's insurance company about my accident claim?

    In North Carolina, once you hire an attorney, your lawyer can usually take over communication with the other driver’s insurance company by sending a…

  6. How can I recover compensation for ongoing neck, back, and muscle pain after a car accident?

    In North Carolina, you may recover compensation for ongoing neck, back, and muscle pain after a car accident if you can show the other driver was legally at…

  7. How can I make a claim after a car accident if the other driver may not have had active insurance?

    In North Carolina, you may still have a path to recover if the other driver did not have active insurance.

  8. How can I find out whether an insurance claim has already been opened after a car accident?

    In North Carolina, the fastest way to find out whether a claim has already been opened is to contact the insurer with enough identifying information for the…

  9. How can I find out whether a bodily injury claim has already been opened with the other driver's insurance company?

    In North Carolina, the most practical way to find out whether a bodily injury claim has already been opened is to contact the other driver’s liability insurer…

  10. How can I challenge false statements in a police report after a car accident?

    In North Carolina, you usually do not “erase” a police report just because you disagree with parts of it, but you can challenge inaccurate statements by…

  11. Can I still recover compensation if the other driver gave a claim number instead of an insurance policy number?

    Yes, possibly. In North Carolina, recovery does not automatically fail just because the other driver gave a claim number instead of a policy number.

  12. Can I still recover compensation if I am receiving ongoing treatment after the accident?

    Yes. In North Carolina, you can still pursue compensation while you are receiving ongoing treatment after an accident.

  13. Can I still pursue an injury claim if the insurance company cannot find the policy number I was given?

    Yes. In North Carolina, a missing or incorrect policy number does not automatically end a bodily injury claim.

  14. Can I still pursue a personal injury claim if I only have information from the police report and not the correct insurance policy details?

    Yes. In North Carolina, you can still pursue a personal injury claim even if you do not yet have the correct policy number or claim number, as long as you can…

  15. Can I still pursue a personal injury claim if I do not fully understand what has happened with the insurance claim so far?

    Yes. In North Carolina, not fully understanding what has happened with an insurance claim so far does not automatically prevent you from pursuing a personal…

  16. Can I seek compensation if I am still having new pain and symptoms after the accident?

    Yes. Under North Carolina law, you may still seek compensation if you continue to have pain or develop additional symptoms after a crash, but you will usually…

  17. Can I negotiate an insurance company's first settlement offer after an accident?

    Yes. In North Carolina, an insurance company’s first settlement offer is usually negotiable unless you have already accepted it and signed paperwork that ends…

  18. Can I correct a police report if it says things that are not true about the accident?

    Yes, you can ask the investigating agency to review and correct or supplement a North Carolina crash report if it contains factual errors, but you usually…

  19. Can I bring a personal injury claim after a hit-and-run accident if the other driver was later identified and charged?

    Yes. In North Carolina, you can still pursue a personal injury claim after a hit-and-run crash if the other driver is later identified, but a criminal charge…

  20. Can an insurance company deny a claim if there is confusion about which vehicle or policy was involved?

    Yes, an insurance company can deny a claim if it concludes the wrong vehicle, wrong policy, or wrong insured was reported.

A path forward

What happened is part of your story. Not the end of it.

A clear plan makes room to heal. We handle the claim. You get back to your life.

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