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Accident Q&A series

  1. Why did my insurance premium go up after a no-fault accident, and can I contest the increase?

    In North Carolina, Safe Driver Incentive Plan points should not be added for an accident unless the insurer determines that an insured driver was at fault.

  2. When is it appropriate to demand appraisal to resolve a delay in my claim?: North Carolina

    In North Carolina, appraisal may be demanded when coverage liability is not in dispute, you and the insurer disagree over the vehicle’s loss in fair market…

  3. What steps should I take to review and sign an engagement agreement?

    In North Carolina, a contingency-fee engagement agreement must be in writing and signed, and it must explain how the fee is calculated and how case expenses…

  4. What steps do I need to take to obtain the police report and accident records?: A North Carolina guide

    In North Carolina, the official crash report (DMV-349) is a public record you can order online from the North Carolina Division of Motor Vehicles or request…

  5. What steps do I need to take to gather police and medical records for my injury claim?: Answered for North Carolina personal injury claims

    In North Carolina, request the official crash report (DMV-349) from the investigating police agency or the NCDOT crash report portal, and send written,…

  6. What should I expect next after the insurance adjuster gets my demand?: North Carolina personal injury claims

    In North Carolina, there is no law that forces an insurance company to respond to a third-party settlement demand by a specific date.

  7. What is the process to file a personal injury claim after a motor vehicle accident with limited coverage?: North Carolina

    In North Carolina, you start by opening a claim with the at-fault driver’s liability insurer and documenting your injuries and losses.

  8. What information and documents do I need to provide to move my personal injury case forward?: North Carolina

    In North Carolina, you move a personal injury claim forward by giving your attorney and the insurer enough proof of fault, insurance coverage, and damages.

  9. What happens if the two appraisers can’t agree on my car’s diminished value?

    Under N.C. Gen. Stat. § 20-279.21(d1), if the two appraisers cannot agree on the amount of diminished value, they select a competent and disinterested umpire.

  10. What evidence is needed when my doctor only diagnosed a sprain?: North Carolina guide

    In North Carolina, you prove a sprain claim with credible, consistent documentation showing the crash caused your injury and what it cost you.

  11. What compensation can I recover for neck and back injuries and post-concussion syndrome?: North Carolina personal injury damages

    In North Carolina, you can seek compensation for medical bills (past and future), lost income and reduced earning capacity, pain and suffering, permanent…

  12. What can I do if the insurer refuses to raise their settlement limit?

    In North Carolina, if an adjuster says they cannot go higher, you can increase leverage by sending a well-documented, time-limited demand within policy…

  13. What can I do if the insurance company hasn’t made a settlement offer months after my accident?

    North Carolina law does not require an insurer to make an offer by a fixed deadline, but you do not have to wait indefinitely.

  14. How will my delayed surgeries and heart condition affect my personal injury claim?: North Carolina

    In North Carolina, delayed treatment or surgeries and a preexisting heart condition do not automatically hurt your personal injury claim.

  15. How long does an insurance company have to respond to a diminished value claim?

    North Carolina law does not set a fixed number of days for an auto insurer to make an initial offer on a diminished value claim.

  16. How do I get updates after my case is reassigned to a new adjuster?

    In North Carolina, you can and should request a written status update from the new adjuster.

  17. How do I get reimbursed for car repairs I paid for out-of-pocket?: North Carolina personal injury

    In North Carolina, you can seek reimbursement for car repairs from the at-fault driver’s liability insurer, your own collision coverage (minus any…

  18. How do I ensure the at-fault driver’s insurer pays my medical bills and damages?: North Carolina

    In North Carolina, the at-fault driver’s insurer typically pays only after you prove fault, link the crash to your injuries, and agree to a settlement or win…

  19. How can I pursue compensation after a driver ran a red light and hit me?: North Carolina next steps

    In North Carolina, you can pursue compensation by making a claim against the at-fault driver’s liability insurer and, if needed, filing a lawsuit in the…

  20. How can I prove the other driver was at fault when no citations were issued?: North Carolina personal injury guidance

    In North Carolina, you can prove fault without a traffic ticket by showing it is more likely than not that the other driver violated a traffic rule or drove…

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