Firm news

Accident Q&A series

  1. What happens after my personal injury settlement demand is sent to the insurance company? — Durham, NC

    The insurance adjuster usually reviews coverage, fault, medical documentation, and claimed losses before responding with an offer, a request for more…

  2. What happens after my lawyer sends a settlement demand to the insurance company? — Durham, NC

    After your lawyer sends a settlement demand, the insurance adjuster usually reviews the evidence, evaluates fault and damages, and then accepts the…

  3. What evidence do I need to show the other driver caused my injuries? — Durham, NC

    You generally need evidence connecting two separate points: the other driver caused the crash, and the crash caused your injuries. A police report…

  4. What does it mean when an insurance company offers policy limits in a car accident case? — Durham, NC

    A policy-limits offer usually means the at-fault driver’s insurer is offering the most it says it must pay under the applicable liability coverage.…

  5. What can I do if the insurance company settled the vehicle damage with the vehicle owner but has not paid for my personal property? — Durham, NC

    You can submit a separate written claim for personal property that you owned and that was damaged or lost in the collision. Under North Carolina law,…

  6. What can I do if the insurance company does not respond to my settlement demand? — Durham, NC

    Send a written follow-up confirming that the insurer received the settlement demand, ask whether anything is missing, and request a response date.…

  7. How does another passenger's injury claim affect the insurance money available after a car accident? — Durham, NC

    Another passenger’s injury claim can reduce the at-fault driver’s liability insurance available to you because bodily injury coverage usually has…

  8. How does a car accident settlement work when a minor child was injured? — Durham, NC

    A minor child’s car accident settlement in North Carolina generally requires more protection than an adult settlement, including representation for…

  9. How do I know who is responsible for a motor vehicle accident? — Durham, NC

    Responsibility depends on who failed to use reasonable care or violated a traffic rule and whether that conduct caused the accident. Police reports,…

  10. How do I know whether an insurance settlement offer is fair? — Durham, NC

    A fair insurance settlement offer should reasonably account for the strength of your claim, your documented losses, available coverage, unresolved…

  11. How do I decide whether to accept or negotiate an insurance settlement offer after an accident? — Durham, NC

    Compare the offer with the evidence supporting fault, your documented losses, unresolved medical expenses, possible future effects, and any claims…

  12. How do I deal with insurance after a motor vehicle accident? — Durham, NC

    Report the accident promptly, keep your communications accurate and brief, and save every document related to the crash. Before giving a detailed…

  13. How are property damage claims handled when insurance policy limits may affect payment? — Durham, NC

    A property damage claim must be supported by evidence of ownership, responsibility for the loss, and the property’s value before an insurer decides…

  14. How are personal injury claims handled when two people are injured in the same accident? — Durham, NC

    Each injured person usually has a separate personal injury claim, even though both claims arise from the same accident. The insurer may investigate…

  15. How are medical bills used in a personal injury settlement? — Durham, NC

    Medical bills help document the cost, dates, and type of care connected to an injury, but they do not determine a settlement by themselves. In North…

  16. Does an expired driver’s license affect my injury or property damage claim if the other driver was at fault? — Durham, NC

    An expired driver’s license does not automatically prevent you from bringing an injury or property damage claim against an at-fault driver in North…

  17. Can vehicle problems caused by an accident be included in my personal injury claim? — Durham, NC

    Yes. Vehicle problems caused by a crash may be included in the overall accident claim, although insurers often handle them as a property damage claim…

  18. Can my personal injury claim be reviewed before all medical bills are received? — Durham, NC

    Yes. A personal injury claim can usually receive a preliminary review before every medical bill arrives. However, an outstanding bill may prevent a…

  19. Can my personal injury case still settle after the first insurance offer? — Durham, NC

    Yes. A first insurance offer is usually an opening position, not the end of settlement discussions. You may respond with questions, additional…

  20. Can my own insurance company review my injuries before offering underinsured motorist benefits? — Durham, NC

    Yes. Before offering underinsured motorist benefits, your insurance company generally may evaluate whether the crash caused your injuries and the…

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