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Accident Q&A series

  1. Can a personal injury claim involve both the golf cart owner and the property owner? — Durham, NC

    Yes. A North Carolina personal injury claim can involve both the golf cart owner and the property owner if each may have contributed to the accident.…

  2. Why is it important to finish treatment before resolving an injury claim? — Durham, NC

    It is important because a settlement usually ends the injury claim, even if symptoms continue or more bills appear later. In a North Carolina…

  3. Who receives MedPay payments when an injured person is represented by a lawyer? — Durham, NC

    MedPay payments usually go according to the auto policy, the insurer’s claim procedures, any signed assignments or authorizations, and the lawyer’s…

  4. What should I think about before accepting a personal injury settlement offer? — Durham, NC

    Before accepting a personal injury settlement offer, consider whether the amount, release terms, unpaid medical bills, liens, insurance issues, and…

  5. What should I do if property management fixed the dangerous condition after my fall? — Durham, NC

    Document what the condition looked like before and after the repair, and keep every message about the repair. In North Carolina, a later repair does…

  6. What should I do if my injury symptoms get worse after an orthopedic visit? — Durham, NC

    If your symptoms get worse after an orthopedic visit, document the change, notify the appropriate medical provider, and follow the provider’s…

  7. What should I do if accident-related medical payments affect approval for needed medical equipment? — Durham, NC

    Start by getting the denial, delay, or approval issue in writing and separating the health insurance decision from the car accident settlement claim.…

  8. What should I consider before accepting a final injury settlement offer? — Durham, NC

    Before accepting a final injury settlement offer, consider whether the offer accounts for your injuries, medical bills, lost income, future needs,…

  9. What medical records and bills does an insurer need for a MedPay claim? — Durham, NC

    For a North Carolina MedPay claim, the insurer usually needs itemized medical bills and enough related medical records to show the treatment, dates…

  10. What information is usually included in a personal injury demand? — Durham, NC

    A personal injury demand usually includes the facts of the incident, why the other party is claimed to be responsible, injury and treatment…

  11. What happens if the other driver was charged after my car accident? — Durham, NC

    The other driver being charged can be important evidence, but it does not automatically win your North Carolina injury claim. The traffic or criminal…

  12. What happens if the insurance company denies my injury claim after a rear-end collision? — Durham, NC

    A denial does not always mean your injury claim is over, but it does mean the insurer is disputing liability, causation, coverage, damages, or…

  13. What happens if the insurance adjuster says there is room to increase the settlement offer? — Durham, NC

    It usually means the adjuster may have authority to offer more than the current number, but it does not guarantee a fair settlement or any specific…

  14. What happens if the insurance adjuster rejects my counteroffer? — Durham, NC

    If the insurance adjuster rejects your counteroffer, the claim usually remains unresolved rather than over. Your attorney may continue negotiating,…

  15. What happens after my attorney sends a counteroffer to the insurance company? — Durham, NC

    After your attorney sends a counteroffer, the insurance adjuster usually reviews it, compares it to the claim file, and either accepts it, rejects…

  16. What evidence should I save after a slip and fall at an apartment building? — Durham, NC

    Save anything that shows what caused the fall, when the apartment building knew or should have known about the danger, and how the injury affected…

  17. What evidence should I keep after a motor vehicle accident? — Durham, NC

    Keep anything that helps show what happened, who was involved, how the crash affected you, and how the claim has been handled. In North Carolina,…

  18. What does demand status mean in a personal injury claim? — Durham, NC

    Demand status usually means where the settlement demand stands in the insurance claim process. It may mean the demand is being prepared, has been…

  19. What can I recover if a slip and fall injury keeps me from working or driving? — Durham, NC

    You may be able to seek compensation for medical bills, lost income, reduced earning ability, transportation costs, out-of-pocket expenses, and pain…

  20. Is my landlord or property manager responsible for injuries caused by a floor defect I did not know about? — Durham, NC

    Possibly, but responsibility is not automatic. Under North Carolina law, a landlord may be responsible when an unsafe floor condition existed, the…

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