Firm news
Accident Q&A series
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What should I review before approving a personal injury demand sent to insurance? — Durham, NC
You should review the demand for accuracy, completeness, and risk before it is sent to the insurance company. In a North Carolina personal injury…
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What should I do if more than one company or law firm contacts me after a car accident? — Durham, NC
You do not have to speak with or hire every company, agency, or law firm that contacts you after a car accident. In North Carolina, crash information…
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What should I do if a collection agency contacts me about medical treatment from my accident? — Durham, NC
Do not ignore the collection notice, but do not assume you must handle it alone or pay it immediately without review. In a North Carolina personal…
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What proof do I need to show there are no outstanding medical liens on my settlement? — Durham, NC
You usually need written lien clearances, zero-balance confirmations, payment records, and a clear accounting showing why money is being held. In…
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What options do I have if my own motorcycle policy only had liability coverage? — Durham, NC
You may still have options, even if your own motorcycle policy was liability-only. In North Carolina, your main path is usually the at-fault driver’s…
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What medical records are important after I complete treatment for an injury? — Durham, NC
After treatment ends, the most important records are the complete treatment records, final provider notes, imaging reports, itemized bills, payment…
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What information should I avoid giving a bodily injury adjuster? — Durham, NC
Avoid giving a bodily injury adjuster guesses, fault admissions, broad medical opinions, unnecessary private information, recorded statements, or…
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What information does an insurance company usually need to process a motorcycle property damage claim? — Durham, NC
An insurance company usually needs enough information to confirm the crash, identify the motorcycle, inspect the damage, evaluate fault, and…
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What information do I need to provide after completing intake paperwork for a car accident claim? — Durham, NC
After intake paperwork, you usually need to provide the accident details, insurance claim information, treatment history, medical bills and records,…
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What happens when a new insurance adjuster takes over my personal injury claim after a demand is sent? — Durham, NC
A new adjuster usually means the insurance company has reassigned your file, not that your North Carolina personal injury claim starts over. The new…
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What happens if the insurance company disputes parts of my personal injury claim? — Durham, NC
The insurance company may still evaluate your claim, but it may refuse to accept certain facts, injuries, treatment, bills, lost income, or fault…
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What happens if I am out of town when my personal injury settlement check is ready? — Durham, NC
Your check will usually wait until the required identity, signature, and delivery steps are completed. In a North Carolina personal injury…
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What happens if an ambulance account goes to collections during a personal injury claim? — Durham, NC
An ambulance account going to collections usually does not end or pause your North Carolina personal injury claim. The bill may still need to be…
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What happens after the insurance company responds to a personal injury demand? — Durham, NC
After the insurance company responds to a personal injury demand, the claim usually moves into negotiation, a request for more documentation, a…
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What does it mean when my personal injury claim is waiting for an insurance response to a demand? — Durham, NC
It usually means the insurance company has received a settlement demand and is reviewing coverage, fault, injuries, medical documentation, and…
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What does it mean when an insurance claim has been opened after an accident? — Durham, NC
An opened insurance claim usually means the insurer has received notice of the accident, assigned a claim number, and may begin investigating…
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What can I do if the insurance company is not communicating about my motorcycle damage claim? — Durham, NC
You can put your motorcycle property damage request in writing, ask for a clear status update, document every contact attempt, and preserve…
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What can I do if the at-fault driver's insurance company accepted liability but has not resolved my motorcycle property damage claim? — Durham, NC
You can keep pushing the property damage claim in writing, ask for a clear explanation of any delay or offer, preserve proof of the motorcycle’s…
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What are my options if part of my settlement is being withheld and I cannot get clear answers? — Durham, NC
You may have options, but the right step depends on who is holding the money, why it is being held, and whether any valid medical lien or…
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Should I send collection notices for accident-related treatment to my personal injury lawyer? — Durham, NC
Yes. If the collection notice is for accident-related treatment, you should send it to your personal injury lawyer promptly, especially if the injury…
