Firm news
Accident Q&A series
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What happens if the other driver was at fault for my car accident? — Durham, NC
If the other driver was at fault, you may be able to bring a North Carolina personal injury claim against that driver and, practically speaking,…
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What happens if the insurance company does not make a decision on my injury claim? — Durham, NC
An insurance company’s silence usually does not approve or deny your injury claim by itself. In North Carolina, the insurer may still be…
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What happens after an insurance company reviews a personal injury settlement demand? — Durham, NC
After reviewing a personal injury settlement demand, the insurance company may make an offer, ask for more information, deny the claim, or continue…
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What does it mean when an insurance company says my injury demand is under review? — Durham, NC
It usually means the insurance company has received your injury demand and is evaluating liability, injuries, medical bills, coverage, and any…
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What does it mean when a personal injury case is in the bills and records collection phase? — Durham, NC
It usually means your active treatment has ended or paused long enough for the legal team to gather complete medical records, itemized bills,…
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What does a letter of representation do in a personal injury claim? — Durham, NC
A letter of representation tells the insurance company that an attorney represents the injured person for a specific accident or claim. In a North…
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Should I tell my attorney about emergency room, primary care, and chiropractic treatment after an accident? — Durham, NC
Yes. If you are represented in a North Carolina personal injury claim, your attorney should know about every accident-related medical visit,…
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How is a damaged mobility device handled when the injured person has passed away? — Durham, NC
A damaged wheelchair or other mobility device is usually handled as a personal property damage claim, even if the injured person later passed away.…
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How does a letter of representation affect communication with the insurance company? — Durham, NC
A letter of representation usually tells the insurance company that an attorney represents the injured person and that claim communications should go…
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How do I protect my rights while an insurance claim is being reviewed? — Durham, NC
You protect your rights by documenting the claim, watching deadlines, limiting unclear statements, and not signing broad paperwork until you…
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How can I use medical payments coverage after an accident? — Durham, NC
You can usually use medical payments coverage, often called MedPay or accident protection benefits, by opening a claim with the auto insurer and…
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How can I get an insurance company to respond to my injury claim? — Durham, NC
You can often improve the chance of a response by sending a clear written follow-up that identifies the claim, asks for the assigned representative,…
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How are my medical bills and records used in a personal injury claim? — Durham, NC
Your medical bills and records are used to show what treatment you received, how the injury affected you, and what medical expenses are being…
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Can my attorney request my medical bills and treatment records for me? — Durham, NC
Yes. In a North Carolina personal injury matter, your attorney can usually request your medical bills and treatment records if you sign a proper…
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Can my attorney communicate directly with the insurance company after I hire them? — Durham, NC
Yes. After you hire a personal injury attorney, your attorney can usually notify the insurance company and ask that claim communications go through…
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Can my attorney communicate directly with the insurance company about my personal injury claim? — Durham, NC
Yes. If you authorize an attorney to represent you in a North Carolina personal injury claim, the attorney can usually communicate directly with the…
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Can more than one injured person make claims under the same insurance claim? — Durham, NC
Yes. More than one injured person can usually make separate personal injury claims arising from the same accident, even if the insurance company uses…
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Can I still make a claim if the other driver denies fault? — Durham, NC
Yes. You can usually still make a North Carolina injury claim even if the other driver denies fault, but you will need evidence showing what happened…
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Can I recover compensation if someone else caused my car accident? — Durham, NC
Yes, you may be able to recover compensation if another driver’s negligence caused your car accident and you can prove your injuries and losses. In…
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Can I recover compensation for injuries and vehicle damage after a crash? — Durham, NC
Yes, you may be able to recover compensation for both injuries and vehicle damage after a Durham crash if another person’s negligence caused the…
