Firm news

Accident Q&A series

  1. Can I make a medical payments claim if I am not pursuing an underinsured motorist claim? — Durham, NC

    Yes. In many North Carolina auto policies, a medical payments claim is separate from an underinsured motorist claim, so you may be able to request…

  2. Can I bring a personal injury claim after a motor vehicle accident? — Durham, NC

    Yes, you may be able to bring a personal injury claim after a motor vehicle accident if someone else’s negligence caused your injuries and losses. In…

  3. Can I bring a personal injury claim after a motor vehicle accident? — Durham, NC

    Yes, you may be able to bring a personal injury claim after a motor vehicle accident if another person’s negligence caused your injuries and you can…

  4. Can I bring a personal injury claim after a car accident? — Durham, NC

    Yes, you may be able to bring a personal injury claim after a car accident if another person’s negligence caused your injuries and losses. In North…

  5. Can I bring a car accident injury claim if I was evaluated by EMS but did not go to the hospital? — Durham, NC

    Yes. In North Carolina, being checked by EMS at the crash scene but not transported to a hospital does not automatically prevent a car accident…

  6. Can continuing medical treatment affect how my personal injury claim is handled? — Durham, NC

    Yes. Continuing medical treatment can affect when your North Carolina personal injury claim is evaluated, what records and bills must be collected,…

  7. Can an insurance company contact me directly after it receives a letter of representation? — Durham, NC

    Usually, once an insurance company has clear notice that you are represented for a personal injury claim, substantive claim communications should go…

  8. Can an insurance company ask for my date of birth or Social Security information before making a settlement offer? — Durham, NC

    Yes, an insurance company may ask for identifying information before making a settlement offer, especially to check whether Medicare may have a…

  9. Can an insurance company ask for details about my injuries and treatment? — Durham, NC

    Yes. In a North Carolina personal injury claim, an insurance company may ask for information about your injuries, treatment, bills, and recovery…

  10. Can an estate recover compensation for a wheelchair damaged in an accident? — Durham, NC

    Yes, an estate may be able to recover compensation for a wheelchair damaged in an accident if the wheelchair belonged to the decedent or the estate…

  11. Can a minor's representative make a claim for property damaged in an accident? — Durham, NC

    Yes. In North Carolina, a legally authorized representative may usually pursue a property damage claim for a minor, but the insurer may need proof of…

  12. Why might my stepchild’s injury claim be valued differently than mine if we were in the same accident? — Durham, NC

    Your stepchild’s claim may be valued differently because each injured person has a separate claim, even when the accident is the same. In North…

  13. Why does a medical provider need my ID to release medical records for my injury case? — Durham, NC

    A medical provider usually asks for your ID to confirm that the person requesting records is really you or someone you authorized. In North Carolina,…

  14. Why do I need to approve a document before it is sent to the insurance company? — Durham, NC

    You are usually asked to approve a document before it goes to the insurance company because it may summarize important facts, medical treatment,…

  15. What should I review before signing a personal injury demand-related document? — Durham, NC

    Review the document for accuracy, completeness, and any language that could affect fault, injuries, damages, liens, or settlement authority. In a…

  16. What should I know before speaking with an insurance adjuster about my injury claim? — Durham, NC

    You can speak with an insurance adjuster, but you should be careful, organized, and truthful. In a North Carolina personal injury claim, what you say…

  17. What should I do if the insurance company contacts my lawyer about my car accident claim? — Durham, NC

    If the insurance company contacts your lawyer about your car accident claim, that is usually a normal part of the claims process when you are…

  18. What should I do if the insurance company cannot confirm coverage for the other driver? — Durham, NC

    Keep pushing for written coverage confirmation, get the complete crash report, and notify your own auto insurer that the other driver may be…

  19. What should I do if the at-fault driver's insurance accepts liability but does not handle my motorcycle damage? — Durham, NC

    You should ask the insurer to open or assign the property-damage portion of the claim and request a written plan for inspecting, repairing, or…

  20. What should I do if an insurance claim has already been opened for my accident? — Durham, NC

    If an insurance claim has already been opened, your next step is to confirm the claim details, identify the adjuster, preserve evidence, and be…

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