Firm news

Accident Q&A series

  1. What should I consider before accepting an insurance settlement after physical therapy? — Durham, NC

    Before accepting, consider whether the offer accounts for your injury-related medical bills, physical therapy records, lost income, pain, future care…

  2. What personal information does a lawyer need to request my medical records for an injury claim? — Durham, NC

    A lawyer usually needs enough personal information to correctly identify you, prepare a valid medical-record authorization, and tell each provider…

  3. What medical records are usually needed to support a personal injury case? — Durham, NC

    Most North Carolina personal injury cases need records that show what happened medically after the injury, what treatment was provided, what bills…

  4. What information should I provide to the insurance company to move my property damage claim forward? — Durham, NC

    Provide clear proof of the crash, vehicle ownership, damage, repair or total-loss information, towing or storage charges, and your preferred contact…

  5. What information does a health plan usually need to review a personal injury settlement? — Durham, NC

    A health plan usually needs enough information to identify the member, confirm which medical payments relate to the injury, verify the settlement,…

  6. What information do I need to give an insurance company when reporting an accident? — Durham, NC

    You usually need to give basic facts that let the insurance company open or locate a claim: who was involved, when and where the accident happened,…

  7. What happens to my medical bills after I accept a personal injury settlement? — Durham, NC

    After you accept a North Carolina personal injury settlement, injury-related medical bills, provider liens, and certain reimbursement claims usually…

  8. What happens to my health insurance lien after my car accident case settles? — Durham, NC

    After a North Carolina car accident case settles, a health insurance lien or reimbursement claim usually must be reviewed before all settlement funds…

  9. What happens if the at-fault driver’s insurance policy was canceled before my car accident? — Durham, NC

    If the at-fault driver’s policy was lawfully canceled before the crash, that insurer may deny liability coverage for the accident. In North Carolina,…

  10. What happens if my motorcycle has not been inspected or repaired after an accident? — Durham, NC

    If your motorcycle has not been inspected or repaired, the property-damage part of the claim may remain unresolved even if the other insurer says it…

  11. What happens after my lawyer sends information to the insurance company? — Durham, NC

    After your lawyer sends approved information to the insurance company, the adjuster usually reviews the materials, evaluates fault, damages,…

  12. What can I do if the other insurance company accepted liability but has not handled my property damage? — Durham, NC

    You can keep pushing the property damage claim in writing, ask for a supervisor, document every contact attempt, and protect any deadline that may…

  13. What can I do if my vehicle damage claim is not being handled by the insurance company? — Durham, NC

    You can create a written record, escalate the claim within the insurance company, gather proof of the vehicle damage, and make sure any property…

  14. What are my options if the insurance adjuster is not responding about my vehicle damage claim? — Durham, NC

    You can keep moving the vehicle damage claim forward by documenting your contact attempts, sending a clear written request for inspection and payment…

  15. How is sensitive personal information used in a personal injury case? — Durham, NC

    Sensitive personal information is usually used to confirm your identity, request the correct medical records and bills, communicate with insurers,…

  16. How do I separate my bodily injury claim from my property damage claim after a crash? — Durham, NC

    You can usually separate your vehicle property damage claim from your bodily injury claim, but you must be careful with any release or settlement…

  17. How do I protect my property damage claim when the insurance adjuster will not call me back? — Durham, NC

    Yes. You can protect your motorcycle property damage claim by putting your requests in writing, keeping a communication log, preserving proof of…

  18. How do I protect my personal injury claim when an insurance company is involved? — Durham, NC

    Protect your claim by controlling communications, preserving evidence, tracking deadlines, and avoiding statements or paperwork you do not fully…

  19. How do I handle a health insurance reimbursement claim after a motor vehicle accident? — Durham, NC

    Handle it by identifying the health plan, verifying what accident-related bills it paid, asking for the plan documents and claim ledger, and…

  20. How do I get information about whether my motorcycle is repairable or a total loss after an accident? — Durham, NC

    Ask the insurance company, in writing, to assign a property damage adjuster and schedule an inspection of the motorcycle. In North Carolina, whether…

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