Firm news

Accident Q&A series

  1. How can I make a claim if the other driver may have been uninsured? — Durham, NC

    You can usually start by confirming whether the other driver had active liability insurance, then notifying your own auto insurer that an uninsured…

  2. How can I get the other driver's insurance company to respond about my motorcycle damage claim? — Durham, NC

    Start by making the request in writing, giving a clear deadline for a response, and asking for a supervisor if the assigned adjuster will not answer.…

  3. How can I get the insurance property damage adjuster to respond after a car accident? — Durham, NC

    You can usually improve the chances of a response by moving the property damage issue into writing, sending a complete packet, documenting every…

  4. How are personal injury settlement payments divided between medical bills and money paid directly to me? — Durham, NC

    A North Carolina personal injury settlement is usually divided by first resolving attorney fees and case costs, valid medical bills or liens, and any…

  5. Can the insurance company discuss my car accident claim directly with my attorney? — Durham, NC

    Yes. If you are represented by an attorney, the insurance company may usually discuss your car accident claim with your attorney instead of…

  6. Can signing a settlement release stop me from bringing more claims later? — Durham, NC

    Yes. In most North Carolina personal injury claims, signing a settlement release can permanently end the claims covered by that document. The key…

  7. Can problems like not getting a rental car and disruption to daily life be included in my injury settlement demand? — Durham, NC

    Yes, those problems can often be included in a settlement demand if they are connected to the accident and supported by proof. In North Carolina,…

  8. Can my lawyer request my medical records if I left sensitive identifying information off the intake forms? — Durham, NC

    Yes, your lawyer can ask you for missing identifying information before requesting medical records, and the firm may not be able to obtain the…

  9. Can my injury claim and motorcycle damage claim be handled separately after an accident? — Durham, NC

    Yes. In many North Carolina motorcycle accident claims, the bodily injury claim and the motorcycle property damage claim are handled on separate…

  10. Can my injury attorney help with property damage if they only represent me for bodily injury? — Durham, NC

    Yes, your injury attorney may be able to help with property damage, but only if the attorney agrees to handle that part of the claim or offers…

  11. Can my injury attorney contact the insurance adjuster about my motorcycle damage? — Durham, NC

    Yes. If the attorney’s representation includes the property damage issue, your injury attorney can contact the insurance adjuster about your…

  12. Can my health insurance company ask to be reimbursed from my car accident settlement? — Durham, NC

    Yes. A health insurance company or plan administrator may ask to be reimbursed from a North Carolina car accident settlement, but whether it must be…

  13. Can my attorney request my medical records on my behalf for a personal injury claim? — Durham, NC

    Yes. In a North Carolina personal injury claim, your attorney can usually request your medical records if you sign a proper authorization allowing…

  14. Can my attorney communicate with the insurance adjuster for me? — Durham, NC

    Yes. If you authorize an attorney to help with your North Carolina personal injury claim, your attorney can usually communicate with the insurance…

  15. Can I use uninsured motorist coverage if the at-fault driver’s policy is not active? — Durham, NC

    Yes, you may be able to use uninsured motorist coverage if the at-fault driver did not have active liability insurance at the time of the crash. In…

  16. Can I reject a personal injury settlement offer if it feels the same as what the insurer offered before I had a lawyer? — Durham, NC

    Yes. In a North Carolina personal injury claim, you generally do not have to accept a settlement offer just because the insurer made it or because…

  17. Can I negotiate a personal injury settlement if the insurance company says its offer is final? — Durham, NC

    Yes, you can usually keep negotiating if you have not accepted the offer, signed a release, or otherwise resolved the claim. A “final” offer is often…

  18. Can I make the other driver's insurance pay for repairs or replacement after a motorcycle accident? — Durham, NC

    Usually, yes, you can pursue the at-fault driver's insurance for motorcycle repairs or replacement, but the insurer does not always contact you…

  19. Can I ask for changes if something in the insurance demand document is wrong? — Durham, NC

    Yes. If a pre-demand verification document contains something inaccurate, incomplete, or unclear, you should ask your attorney to correct it before…

  20. Can a police report policy number help prove whether the other driver had insurance? — Durham, NC

    Yes, a policy number listed on a North Carolina police report can help an insurer search for coverage, but it does not prove by itself that the other…

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