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Accident Q&A series

  1. Can a health insurer seek repayment if I did not have PIP or medical payments coverage? — Durham, NC

    Yes. The absence of PIP or medical payments coverage does not automatically prevent a health insurer or health plan from seeking repayment from a…

  2. Why does it matter when my health insurance started after an accident? — Durham, NC

    The start date matters because it helps separate which accident-related medical bills could have been billed to health insurance, which bills remain…

  3. Why does a claims company need a letter of representation before opening an injury claim? — Durham, NC

    A claims company usually asks for a letter of representation to confirm that the law firm has permission to communicate for the injured person before…

  4. Who should communicate with the claims company after someone hires a personal injury lawyer? — Durham, NC

    After someone hires a personal injury lawyer, the lawyer or the lawyer’s office should usually communicate with the claims company about the injury…

  5. Who can help me understand funding options while my car accident claim is still pending? — Durham, NC

    Your current personal injury attorney is usually the first person who can help you understand funding options tied to a pending car accident claim.…

  6. What should I look for in a settlement release after a crash with an uninsured trucking company? — Durham, NC

    Look for language that limits the release to the specific payment being made and does not give up uninsured motorist coverage, underinsured motorist…

  7. What should I do if an insurance company needs more information about my injury claim? — Durham, NC

    Respond carefully, but do not guess, over-disclose, or ignore the request. In a North Carolina injury claim, the insurance company may reasonably ask…

  8. What should I do if an insurance claims representative asks for documents for my injury claim? — Durham, NC

    If an insurance claims representative asks for documents, do not ignore the request, but do not send everything without review. In a North Carolina…

  9. What should I consider before taking a loan against a personal injury claim? — Durham, NC

    Before taking a loan or cash advance tied to a personal injury claim, consider the total repayment cost, whether the company will claim part of your…

  10. What should be included in a release when there may be additional insurance or endorsement funds available? — Durham, NC

    A release should be narrow enough to settle only the claim being paid, while clearly preserving any unresolved claim for additional insurance, a…

  11. What medical records are usually needed for a personal injury claim? — Durham, NC

    Most North Carolina personal injury claims need complete medical records and itemized bills for every provider who treated the accident-related…

  12. What is required commercial trucking coverage and how can it help after an accident? — Durham, NC

    Required commercial trucking coverage is insurance, a bond, or approved financial responsibility that certain truck owners and motor carriers must…

  13. What is a letter of representation in a personal injury claim? — Durham, NC

    A letter of representation is a written notice telling an insurance company that an attorney represents an injured person for a specific claim. In a…

  14. What information is usually needed to move an injury claim forward with an insurance company? — Durham, NC

    Usually, the insurer needs enough information to identify the claim, confirm who represents the injured person, evaluate fault, connect the injuries…

  15. What information does an insurance company usually need to discuss my injury claim? — Durham, NC

    An insurance company usually needs enough information to identify the claim, confirm who is authorized to speak for the injured person, understand…

  16. What information do I need to provide to an attorney after a car accident if another passenger has most of the paperwork? — Durham, NC

    You do not need to have every document before speaking with a personal injury attorney. Start with what you know: when and where the Durham car…

  17. What happens if the truck that hit me had no available liability coverage but may have a motor carrier endorsement? — Durham, NC

    You may need to handle the claim on two tracks: an uninsured motorist claim with your own insurer and a separate effort to preserve any recovery tied…

  18. What happens if I got health insurance after my accident but did not use it for treatment? — Durham, NC

    Getting health insurance after an accident does not automatically erase unpaid medical bills or change what happened before the policy became active.…

  19. What happens after I complete medical treatment for an accident injury claim? — Durham, NC

    After you complete treatment, the injury claim usually moves into a documentation and evaluation stage. Your medical records, bills, lost income…

  20. What does it mean if my health plan says it will not pursue subrogation after my personal injury claim? — Durham, NC

    It usually means the health plan is saying it does not intend to seek repayment from your personal injury recovery for medical benefits it paid. In…

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