Firm news

Articles from the firm

Guidance written by the attorneys who handle the cases — on car accidents, insurance, liens, and what happens after an injury in North Carolina.

  1. Accident Q&A series

    Can I handle my vehicle damage directly with the insurance company while an attorney handles my injury claim?

    Yes. In many North Carolina car accident cases, you may handle repairs or a total-loss claim directly while an attorney handles only the bodily injury claim.

  2. Accident Q&A series

    Can I handle my child's injury claim directly with the insurance company?

    Yes, you may communicate and negotiate directly with the insurance company about your child’s injury claim.

  3. Accident Q&A series

    Can I bring an injury claim against a public transit service after a bus accident?

    Yes, you may be able to bring an injury claim after a public transit bus accident, but the correct process depends on who owned and operated the bus.

  4. Accident Q&A series

    Can an insurer reconsider fault after reviewing a different police report?

    Yes. An insurer can reconsider its fault decision after receiving a different or corrected police report, but a change is not automatic.

  5. Accident Q&A series

    Can an insurance adjuster contact an injured person directly about property damage if an attorney only represents them for bodily injury?

    Generally, yes. If the attorney’s representation is clearly limited to the bodily injury claim, an insurance adjuster may usually communicate directly with…

  6. Accident Q&A series

    Can an electronically signed settlement release be legally valid?

    Yes. In North Carolina, a settlement release generally cannot be denied legal effect solely because it was signed electronically.

  7. Accident Q&A series

    Can a personal injury settlement be finalized if the parties agreed verbally but the written release has not been provided?

    A verbal agreement may create an enforceable settlement in North Carolina, but the claim usually cannot be fully completed until the release terms are…

  8. Accident Q&A series

    Can a minor child have a personal injury claim after a car accident even if they did not initially report pain?

    Yes. A minor child may have a North Carolina personal injury claim even if the child did not report pain immediately after a car accident.

  9. Accident Q&A series

    Why would an insurance company ask for a letter of representation after an accident?

    An insurance company usually asks for a letter of representation to confirm that a lawyer represents the injured person and to identify the accident and claim…

  10. Accident Q&A series

    Why are medical records important in a personal injury claim?

    Medical records are important because they document your reported symptoms, evaluation, treatment, medical history, and progress over time.

  11. Accident Q&A series

    Why are medical records important in a personal injury case?

    Medical records are important because they document your condition, treatment, symptoms, limitations, and medical history after an injury.

  12. Accident Q&A series

    What should I tell my insurance company while my personal injury claim is still being prepared?

    Tell the insurance company that your personal injury claim is still being documented and that your attorney will provide an update when the necessary records…

  13. Accident Q&A series

    What should I do when the insurance adjuster has not made an initial settlement offer yet?

    Send a written follow-up asking whether the adjuster has completed the review, whether anything is missing, and when a response can reasonably be expected.

  14. Accident Q&A series

    What should I do if the provider information on my medical record request may be wrong?

    Correct the provider information, confirm where the records are kept, and send an updated request with a valid patient authorization.

  15. Accident Q&A series

    What should I do if the insurance company asks me about my injuries while discussing vehicle repairs?

    Answer truthfully, but keep the conversation focused and do not guess, minimize your symptoms, or describe your condition as final while you are still…

  16. Accident Q&A series

    What should I do if new pain shows up after a bus accident?

    Report the new pain to a medical provider, explain when it began, and continue appropriate follow-up care based on your provider’s instructions.

  17. Accident Q&A series

    What should I do if my neck symptoms keep getting worse after a rear-end collision?

    Report the worsening symptoms to your medical provider, follow the provider’s instructions, and keep a clear record of how your condition changes.

  18. Accident Q&A series

    What should I do if a medical provider has the wrong treatment location for my records?

    Contact the provider’s medical records department, identify the correct treatment location, and submit a corrected written request with enough information to…

  19. Accident Q&A series

    What records are needed after I finish treatment for an accident injury?

    After treatment ends, you generally need complete medical records, final treatment or discharge notes, itemized bills, billing ledgers, diagnostic reports,…

  20. Accident Q&A series

    What medical records are important when my emergency room visit only checked one injured area?

    Keep the complete emergency room file, but also gather records from every later visit where you reported or received care for other symptoms.

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