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Accident Q&A series

  1. How can I pursue diminished value from the other driver's insurer when my own insurer is handling the repairs? — Durham, NC

    You can generally present a separate diminished value claim to the other driver’s insurer even when your own insurer pays for the repairs. You will…

  2. How can I prove that my repaired vehicle lost resale value after a rear-end accident? — Durham, NC

    You can prove lost resale value by comparing your vehicle’s fair market value immediately before the rear-end accident with its value after proper…

  3. How can I find out my underinsured motorist policy limit if my insurer will not tell me directly? — Durham, NC

    Request the declarations page and a complete certified copy of the auto policy that was in effect on the collision date. North Carolina law requires…

  4. How can I challenge an insurance company's valuation of my totaled vehicle? — Durham, NC

    You can challenge the valuation by requesting the insurer’s complete valuation report, identifying errors, and submitting better evidence of the…

  5. How can I challenge an accident report that incorrectly says I caused the collision? — Durham, NC

    You can challenge an inaccurate North Carolina accident report by promptly contacting the investigating agency, identifying the disputed entries, and…

  6. How are unresolved injuries and possible future treatment included in an underinsured motorist claim? — Durham, NC

    Unresolved injuries and possible future treatment may be included in a North Carolina underinsured motorist claim when reliable medical evidence…

  7. Does it matter that the damaged vehicle is still being financed? — Durham, NC

    Yes, financing matters to how a property-damage claim is handled, but it does not prevent a claim. The lender may have rights in the insurance…

  8. Does being injured while traveling for work affect my car accident claim? — Durham, NC

    Yes. Being injured while traveling for work may give you both a car accident claim against the at-fault driver and a workers’ compensation claim…

  9. Does an accident report determine who is legally responsible for a car crash? — Durham, NC

    No. A North Carolina accident report is an important starting point, but it does not make a final legal determination of responsibility. An insurer…

  10. Does allowing someone without a valid license to drive a rental car affect insurance coverage? — Durham, NC

    Yes. Allowing an unlicensed person who is not an authorized driver to operate a rental car can lead an insurer or rental company to dispute or limit…

  11. Can the rental company pursue me even though I was not present when the accident happened? — Durham, NC

    Yes, if you signed the rental agreement, the rental company may pursue you even though someone else was driving and you were not at the accident…

  12. Can pre-existing back problems reduce my claim if the collision aggravated them and caused new neck and shoulder symptoms? — Durham, NC

    Yes, pre-existing back problems can affect a claim, but they do not automatically prevent recovery. Under North Carolina law, the responsible driver…

  13. Can photographs of bruising and evidence of my activities before the accident help show how the collision affected my life? — Durham, NC

    Yes. Clear photographs of bruising and reliable evidence showing what you regularly did before a collision can help document the nature of your…

  14. Can ongoing pain and limits on daily activities and my relationship be considered in my injury claim? — Durham, NC

    Yes. In a North Carolina car accident claim, ongoing pain and documented limits on work, recreation, household tasks, and other parts of daily life…

  15. Can I recover compensation for pain that appeared after the accident even if my X-ray did not show an injury? — Durham, NC

    Yes, a negative X-ray does not automatically prevent you from seeking compensation for pain that developed after a North Carolina car accident. You…

  16. Can I pursue the rental driver's personal auto insurance for my accident claim? — Durham, NC

    Yes, you can usually submit a liability claim to the rental driver’s personal auto insurer, even though the driver was operating a rental vehicle.…

  17. Can I pursue diminished value if there was no police report but the other driver accepted fault? — Durham, NC

    Yes. The absence of a police report does not automatically prevent a diminished value claim in North Carolina, especially when the other driver’s…

  18. Can I pursue diminished value if the police report does not expressly say which driver was at fault? — Durham, NC

    Yes. A North Carolina diminished value claim does not automatically fail because the police report does not identify an at-fault driver. You still…

  19. Can I pursue an injury claim if another driver crossed traffic in front of me and I could not avoid the collision? — Durham, NC

    Yes, you may be able to pursue a North Carolina injury claim if another driver entered or crossed your lane without yielding and you had no…

  20. Can I make an insurance claim if I was driving a vehicle owned by my parent? — Durham, NC

    Yes. Driving a vehicle owned by your parent does not automatically prevent an insurance claim in North Carolina, especially if you had permission to…

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