Firm news

Accident Q&A series

  1. What does it mean if no adjuster has been assigned to my injury claim yet? — Durham, NC

    If no adjuster has been assigned yet, it usually means the insurance company has not routed the injury claim to the person who will evaluate it. It…

  2. What can I do if the workers' compensation representative is not authorizing medical treatment after a workplace injury? — Durham, NC

    You can make a clear written request for authorization, document every delay, file or confirm the proper North Carolina Industrial Commission claim…

  3. What are my options if the insurance company drags out my injury settlement? — Durham, NC

    You have options, but the right move depends on why the claim is delayed, what proof has been sent, and how close you are to any lawsuit deadline. In…

  4. Should my personal injury attorney provide a HIPAA release to a medical collections company? — Durham, NC

    Usually, only with your informed permission and only if the release is limited to what is needed. In a North Carolina personal injury claim, a…

  5. Should I accept the insurance company's first settlement offer after a broken ankle injury? — Durham, NC

    Not automatically. After a broken ankle injury, the first insurance settlement offer may not account for all medical bills, future care concerns,…

  6. How does uninsured motorist coverage apply when the other driver may not have valid insurance? — Durham, NC

    Uninsured motorist coverage may apply if the at-fault driver did not have valid liability insurance, the insurer denies coverage, or the vehicle…

  7. How does my health insurance affect a personal injury settlement? — Durham, NC

    Health insurance can affect a personal injury settlement by paying injury-related medical bills first and then possibly seeking repayment from the…

  8. How does a letter of protection work after emergency medical treatment in a personal injury claim? — Durham, NC

    A letter of protection usually tells an emergency medical provider or collections company that your attorney represents you and will address an…

  9. How do I know whether to keep negotiating with insurance or start legal action? — Durham, NC

    You usually keep negotiating while the claim is moving in a useful direction and there is enough time before the lawsuit deadline. Legal action…

  10. How do I get an injury claim opened with my own insurance after a hit-and-run? — Durham, NC

    To open an injury claim after a hit-and-run, contact your own auto insurer, report the crash as a hit-and-run, ask whether uninsured motorist…

  11. How do I find out whether there is more insurance money available for my injury case? — Durham, NC

    You find out by identifying every possible insurance policy, requesting coverage and limits information in writing, reviewing any prior settlement or…

  12. How can I move my personal injury claim forward if the insurance company is not responding? — Durham, NC

    You can usually move a stalled personal injury claim forward by creating a clear written record, confirming what information the insurer says is…

  13. How can I make sure a medical lien only includes treatment related to my accident? — Durham, NC

    You can help protect the settlement by requiring an itemized final lien summary and comparing each charge to the accident injuries, treatment dates,…

  14. How can I get the complete police report for an assault if I only received part of it? — Durham, NC

    You may be able to request more records, but North Carolina law does not treat every part of a police assault file as automatically public. Basic…

  15. How are unpaid medical bills handled in a car accident settlement? — Durham, NC

    Unpaid medical bills are usually identified, verified, and addressed before a North Carolina car accident settlement is fully disbursed. Some bills…

  16. Do I need to resolve a medical lien before settlement funds are distributed? — Durham, NC

    Usually, yes. In a North Carolina personal injury settlement, valid medical liens or reimbursement claims generally must be addressed before…

  17. Do I need to complete additional forms before settling a personal injury claim? — Durham, NC

    Usually, yes. Before a North Carolina personal injury claim can settle, you may need to complete attorney paperwork, medical authorization forms,…

  18. Do I need itemized bills from medical providers for my injury claim? — Durham, NC

    Yes, itemized medical bills are usually important for a North Carolina personal injury claim. They help show what care was provided, what was…

  19. Can unrelated medical claims be removed from a lien in my personal injury settlement? — Durham, NC

    Yes, unrelated medical claims can often be challenged and removed from a personal injury lien, but the answer depends on who is claiming the lien and…

  20. Can payments from my own car insurance affect my personal injury claim? — Durham, NC

    Yes. Payments from your own car insurance, often through medical payments coverage, can affect how your North Carolina personal injury claim is…

A path forward

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