Firm news
Accident Q&A series
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Can my injury claim move forward if I am discharged from therapy but still have a final surgeon visit? — Durham, NC
Yes, your injury claim can usually move forward in preparation, but it may not be ready for a full settlement evaluation until after the final…
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Can my injury claim continue if a prior law firm stopped handling it and transferred my case? — Durham, NC
Yes. A North Carolina personal injury claim may often continue after a prior law firm stops handling it, as long as the claim is still legally…
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Can I pursue motorcycle property damage separately from my bodily injury claim? — Durham, NC
Yes. In many North Carolina motorcycle accident claims, property damage can be handled separately from the bodily injury claim. The key caution is to…
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Can I have more than one representative helping with the same car accident claim? — Durham, NC
Yes, you can receive help from more than one person, but it is usually safer to have one clear authorized representative for the same car accident…
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Can I handle my motorcycle property damage claim separately from my personal injury claim? — Durham, NC
Yes. In many North Carolina motorcycle accident claims, the motorcycle property damage issue can be handled separately from the personal injury…
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Can I choose a different law firm after a car accident if I have not signed anything yet? — Durham, NC
Yes. If you have not signed a representation or fee agreement, you generally may decide which law firm you want to contact or hire for a North…
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Can an insurance company make a settlement offer after receiving my injury demand? — Durham, NC
Yes. After receiving your injury demand, an insurance company may make a settlement offer, ask for more information, deny the claim, or continue…
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Can a state insurance regulator investigate an insurer that is not responding to my property damage claim? — Durham, NC
Yes. In North Carolina, a state insurance regulator may review a complaint about an insurer that is not responding to a property damage claim. The…
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Can a settlement administrator keep part of my settlement for medical liens after I already received a partial payment? — Durham, NC
Yes, a settlement administrator may be allowed to hold back part of a settlement if valid medical liens, reimbursement claims, or settlement…
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Can a new adjuster review a personal injury demand that was already submitted? — Durham, NC
Yes. A new insurance adjuster can review a personal injury demand that was already submitted, and this is common when claim assignments change. In…
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Can a medical provider send an accident-related ambulance account to collections while my personal injury claim is pending? — Durham, NC
Yes. In North Carolina, a pending personal injury claim usually does not stop an ambulance provider or billing company from trying to collect an…
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Will my medical expenses be paid separately or from my personal injury settlement? — Durham, NC
Usually, medical expenses are part of the overall personal injury settlement, not a separate payment from the at-fault party’s insurance company. In…
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Why does a health plan need my accident date and personal information before sending a case update letter? — Durham, NC
A health plan usually asks for your accident date and personal information so it can confirm your identity, locate the correct claim file, match paid…
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What should I do if the insurance adjuster has not responded to my settlement demand? — Durham, NC
Follow up in writing, confirm the adjuster received the demand, ask for a response date, and keep tracking the legal deadline for your North Carolina…
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What should I do if my health plan says an internal issue stopped a case update letter from being sent? — Durham, NC
Document the health plan’s explanation in writing, ask for a clear resend date, and request confirmation that the file has been assigned or…
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What should I do if accident case documents ask for information but also say to sign only where indicated? — Durham, NC
If accident case documents ask for information but also say to sign only where indicated, you should not assume the person only needs to sign and…
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What should I do after being taken by ambulance from a store slip and fall? — Durham, NC
After an ambulance transport from a store slip and fall, focus on your health, preserve evidence, and avoid assuming the store or insurer will gather…
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What should I do after a car accident with an uninsured driver? — Durham, NC
Start by documenting the crash, getting the police report, and notifying your own auto insurer. In North Carolina, your own uninsured motorist…
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What is a final lien letter in a personal injury case? — Durham, NC
A final lien letter is a written payoff statement from a medical provider, health plan, or government benefit program that says what it claims must…
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What happens if the insurance company and I are still far apart on settlement value? — Durham, NC
If you and the insurance company are still far apart, the claim may continue through negotiation, move toward a structured compromise, or require…
